Vikram J Athwani

Free lancing

• Managed end-to-end event activities to ensure seamless execution and client satisfaction.
• Coordinated daily operations and vendor relationships to optimize workflow efficiency.
• Prepared invoices and managed choreographer roster based on dance batches.
• Collaborated with cross-functional teams to facilitate smooth event execution.

• Management of deployment operations for multiple projects, serving as the lead for Belgium and other countries.
• Collaboration with connectivity champions to ensure accurate translation and validation of project requirements.
• Contribution to the development of SAMS and MYM BO applications.
• Management of Jira tickets through modules like TRESERCO, SFM Cloud, SAMSCONTNT and CSDEPLOY, and collection of country screenshots for review and approval by connectivity champions.
• Preparing Jira report for open tickets.
• Implementation of transactional email templates for various brands, including FIAT, FIAT Professional, ABRATH, JEEP, and ALFA ROMEO.
• Creating Invoices and sending to financial team for release of payment.
• Leading deployments for various projects in Belgium and other countries, including Connected Alarm, Ev routing App, RLEV Charging, and transaction email campaigns for brands like Peugeot, Citroen, Opel, DS, FIAT, FIAT Professional, ABRATH, JEEP, and ALFA ROMEO.

• Production of SLA, Service Request, and Change Request reports, ensuring operational efficiency and compliance.
• Updating of Logbooks to provide accurate records of network activities and incidents.
• Preparation of weekly MUR PowerPoint presentations and monthly comprehensive reports for stakeholders.
• Management of the PNOC tool, generating reports to optimize network utilization and identify opportunities for improvement.
• Monitoring of switch and router utilization on the PNOC tool, promptly reporting on performance above benchmarks to drive corrective actions.
• Development of monthly utilization reports and presentations based on predefined formats, providing actionable insights to inform strategic decisions.
• Management of various office tasks and projects as needed, demonstrating adaptability and organizational skills.
• Supporting the IT department in maintaining and optimizing network performance.

• Management of daily and monthly sales and activity trackers, ensuring accurate and timely reporting to monitor performance and support informed decision-making.
• Generation of churn, UFR, and collection reports, providing insights into revenue management and customer retention.
• Preparation of TRAI and DOT data in accordance with regulatory requirements, ensuring compliance and efficient operations.
• Production of presentations and ad hoc reports to support strategic decision-making and drive business growth.
• Implementation of systems and processes to improve operational efficiency and reduce costs.
• Management of office routine tasks and additional projects as needed, demonstrating adaptability and a proactive approach to work.
• Supporting the commercial team in a telecom sector company.

• Management of MIS reports, enhancing data analysis and decision-making processes.
• Preparation and maintenance of CAF entries, ensuring compliance and efficiency.
• Development and upkeep of order tracking sheets, improving supply chain management.
• Implementation of leads allocation and update systems, maximizing sales opportunities.
• Responsiveness to phone calls, ensuring prompt communication and customer satisfaction.
• Timely update of daily scores, strengthening performance tracking and goal attainment.
• Management of FE queries, resolving issues and facilitating operational smoothness.
• Execution of various routine office tasks, contributing to overall business operations.
• Supporting business operations through information management.