Vikram Jha

• Handling two teams: one for API development management and the other for responsive web, along with AEM.
• Led the product vision and roadmap development for responsive web and mobile banking applications for code quality, code coverage, code cleanup, and security hotspots.
• Collaborated with stakeholders (business users, developers, designers, and testers) to ensure a clear understanding of requirements and facilitate effective communication throughout the development lifecycle.
• Facilitated workshops and requirements-gathering sessions to elicit and validate business needs related to API strategy and AEM content management.
• Managed and prioritized API development, design, migration to cloud network, clearing technical debt, and ensuring alignment with open banking standards and security protocols.
• Monthly scans for API governance in the form of FOSS, SAST, and DAST.
• Defined and implemented AEM content strategies to enhance customer experience, and drive digital engagement.
• Analyzed user data and feedback to identify areas for product optimization and drive data-driven decision-making.
• Created and maintained comprehensive documentation, including business requirements documents, user manuals, and training materials.
• Defined and tracked key performance indicators (KPIs) to measure product success and identify areas for improvement.
• Performed gap analysis of current systems, and recommended solutions for improved efficiency and customer satisfaction.
• Implemented customer journey mapping to find and resolve pain points within the digital banking experience.

Delivery Management:

• On the delivery side, the focus was on managing the end-to-end execution of responsive web and mobile banking projects, ensuring on-time and within-budget completion.
• This included coordinating agile ceremonies, managing project risks, overseeing API and AEM deployments, and monitoring progress.
• Experience also extends to managing vendor relationships, implementing change control, and ensuring regulatory compliance, and managed change control processes to ensure smooth and efficient project delivery.

• Synth OS development for the management of the radiology information system, picture archive communication system.
• It aims to remotely manage the modality by expert technologist which will in turn save their time assisted by tech live standalone system.
• Worked on removing impediments, exploring scrum patterns and anti-patterns, managing dependencies, coaching the team and worked to build high performing teams.
• Implemented Agile mindset by conducting burndown chart, team velocity analyses, weekly status report and continuous improvement initiatives.
• Facilitated 67 Scrum of Scrum calls to build synergies and bridge communication among various technology teams.
• Oversaw 6 Scrum teams consisting of different sizes to streamline a multifaceted compliance project.

• Worked on Agile frameworks like Scrum and Safe.
• Facilitated scrum/safe ceremonies: Daily stand-up, PI planning, sprint planning, backlog refinement, story estimation, sprint review, system demo, I&A, IP iteration and sprint retrospective.
• Worked with product owners to ensure features and user stories are clear, concise prioritized and understood by every member of the team.
• Created and maintained information radiators, tools to include sprint board, burn-down and burn-up charts, progress dashboards etc.
• Collaborated with team members to develop timelines, sprints and tasks to complete for upcoming project.
• Familiar with estimation techniques like planning poker, Fibonacci series, t-shirt sizing for story point estimation.
• Was part of QBR showcase, BRP and helped the squad in managing and breaking of MBI and CAPABILITY.
• Was part of 3 PI planning and execution events, PI planning readiness, iteration planning, iteration review, iteration retrospective, daily stand-up system demo, innovation and planning iteration.
• Worked on removing impediments, exploring scrum anti-patterns, managing dependencies, coaching the team and worked to build high performing teams.
• Identify agile anti-patterns and coach team to promote best practices.
• Worked in different domains for JLR (Jaguar and Land rover) such as Chassis (Axle function and integration, Axle Core, Axle load and Cae) Exterior (Lighting validation and quality, Lighting core).
• Wrote JQL queries for dashboard creations.
• Utilization of advance roadmap to monitor the team and individuals.
• Enhanced overall team productivity by 18% within three months using agile strategies.

• Business Analyst with experience in production support for clinical applications, including issue analysis, root cause identification, and replication in lower environments for development resolution.
• Collaborated with internal customers to define business needs and project scope.
• Proactively identified process inefficiencies and implemented practical solutions.
• Built strong stakeholder relationships and supported the Product Owner with user story and acceptance criteria documentation.
• Proficient in orchestrating all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, to drive continuous improvement and timely delivery of critical healthcare functionalities.
• Possesses a strong understanding of healthcare workflows, electronic health records (EHR), and interoperability standards, enabling effective communication and alignment between technical teams and healthcare stakeholders.
• Committed to enhancing team productivity and product value in compliance with industry standards like HIPAA.
• Skilled in Agile metrics tracking, risk management, and stakeholder communication to ensure project objectives align with organizational goals and patient care excellence.
• Passionate about leveraging Agile practices to accelerate the development of innovative healthcare technologies that improve patient outcomes and operational efficiencies.