VIKRAM KAPILAVAI
HYDERABAD
Summary
Seeking a career opportunity in the corporate world where to work for a company in which I can learn more that improve my skills and contribute efficiently to the achievements of the organizational objectives.
Overview
12
12
years of professional experience
Work History
Technical Sales Engineer
XMachines
03.2024 - 01.2025
- In my current role, I spearhead global sales of advanced agricultural equipment, catering to agribusinesses, individual farmers, and agricultural research institutions
- My responsibilities encompass the entire sales cycle, from lead generation and scheduling product demonstrations to closing deals
- I also focus on identifying and engaging with potential international distributors to expand our market reach
- By reaching out to research institutions, I ensure that our autonomous and remote-controlled robots support cutting-edge agricultural research.
Account Manager
SMB for Quark Inc
02.2021 - 03.2023
- Source new sales opportunities through inbound follow-up, outbound cold calls, and emails, tailoring messaging to different customer personas.
- Close deals and consistently meet or exceed monthly and quarterly sales quotas.
- Research accounts, identify key players, and generate interest to expand the client base.
- Identify renewal and account upgrade opportunities in the assigned territories to generate revenue.
Inside Sales Representative
Dell International Services India Pvt ltd
11.2018 - 04.2019
- Handled direct sales through Inbound calls along with chats
- Converted leads into sales that show interest in all Dell products
- Have good technical knowledge of Dell product lineup, including laptops, desktops, and associated hardware specifications
Senior Associate
Tech Mahindra
01.2016 - 07.2018
- Helped Verizon customers in the US troubleshoot internet issues on desktops, laptops, and smartphones, keeping things smooth for them.
- Walked customers through setting up emails on Outlook and other platforms, making tech feel less intimidating.
- After addressing the customer’s query, I would upsell Verizon products, including plan upgrades and routers, as per their specific needs.
Customer Care Executive
HSBC
07.2013 - 08.2015
- Resolved inbound phone banking queries with a focus on Savings Accounts, Credit Cards, and loan-related services for both NRI and resident customers.
- Generated Sales leads for Personal Loans and Credit cards after addressing the customer’s query
- Took ownership of customers issues to follow problems through to resolution.
- Received best performer award for the year 2014
Education
BA - History
Osmania University
01-2025
Intermediate -
Ratna Jr College
01-2011
SSC -
Narayana Concept School
01-2009
Skills
- Solution selling
- Sales process optimization
- Product demonstration
- Sales proposals
- Territory management
- Competitive analysis
Toolsknowledge
- Salesforce
- Zoho
- LinkedIn Sales Navigator
- Zoom info
- Outreach
- High Velocity Sales
Disclaimer
I hereby declare that the above-mentioned information furnished above is true to the best of my knowledge.
Personal Information
- Father's Name: K. VIJAY KUMAR
- Date of Birth: 04/14/94
- Gender: Male
- Nationality: Indian
- Religion: Hindu
Timeline
Technical Sales Engineer
XMachines
03.2024 - 01.2025
Account Manager
SMB for Quark Inc
02.2021 - 03.2023
Inside Sales Representative
Dell International Services India Pvt ltd
11.2018 - 04.2019
Senior Associate
Tech Mahindra
01.2016 - 07.2018
Customer Care Executive
HSBC
07.2013 - 08.2015
BA - History
Osmania University
Intermediate -
Ratna Jr College
SSC -
Narayana Concept School
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