Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vikram Karegoudar

Bengaluru

Summary

Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

23
23
years of professional experience

Work History

Software Dev Engineer Lead

CSGI
02.2025 - Current
  • Worked on Encompass Monitoring module to incorporate statistics for RGP/BGP/IGP billing processes.
  • Proficient in ELK stack. Finalized the Elastic Common Schema for all the fields being captured for the stats of these three billing processes and to generate visualizations in Kibana.
  • Automated post installation steps for feature packs as part of streamlining of post installation process for ecfp repo.
  • Created common libraries for functionalities and error handling.
  • Reference data management across feature packs by appropriate categorization.

Software Dev Engineer Lead

CSGI
06.2024 - 02.2025
  • Took ownership of Recurring and Non Recurring charging framework for Comcast Government services business model.
  • Billing and revenue report framework.
  • Design related to XML to PDF conversion. Built the xmltopdf code pack . Worked on the customizations required to achieve the desired PDF document.
  • Worked on all the designs related to Invoice Generation module. This includes sections such as “usage details”, “service sections”, “Taxation”, “One Off Charges”.
  • Liased with the BAs and client business users to define the use cases, requirements and manage the scope.
  • Helped in ensuring that the Comcast Gov/QA environments are up and running by fixing critical bill run issues.

Software Dev Engineer Lead

CSGI
05.2023 - 06.2024
  • Multichoice is into prepaid geosatellite entertainment business. I have worked on several key requirements such as Hierarchial billing for corporate customers - which involved generating proforma invoices, payment authorization, billing, revenue posting.


  • General Ledger enhancements for GoTv and DsTv business streams for various transactions such as installation, upgrade, downgrade, payment, adjustments.


  • Managing of several offer orders such as upgrade, downgrade, Add-On management.


  • Involved in integration with external systems mainly CRM.


Software Dev Engineer Lead

CSGI
07.2021 - 04.2023
  • I worked as a Scrum Master for the MTN Siyakhula team, and I was also the technical lead of the team.
  • Handled several key Change Requests, such as Sponsor Payment, Split Payment, and Onbiller.
  • Was involved in the analysis, triaging, and fixing of production defects.
  • Was involved in capacity management, estimations, and schedule management.
  • Managing the release trains across the Siyakhula vertical.

Technical Consultant/Solution Architect

Huawei / MCCI Iran
09.2014 - Current
  • Complete IT overhaul and business transformation project involving around 10 major vendors and 20 systems.
  • Rating and charging customizations to support Smart quota reservation, Credit control plans and notifications, FUP, Prepaid Auto recharge, taxation policies and CDR customizations.
  • Special handling of transactions such as Offering Reservation, DIY offerings, Prepaid to Postpaid conversion, Change ownership, SIM Handling.
  • B2B solutions for M2M, IoT, Hybrid, flexible payment business models and gift-card bulk order management.
  • Designed solution for payment and adjustment based on localization needs, customization in integration mechanisms. Solution to support Direct debit payment, credit card authentication, token authorization.
  • Developed integrated solutions and lead detailed architectural designs to facilitate Digital CRM solutions such as Order Orchestration, Omni channel, Customer Experience Management, CPQ, Omni channel.
  • Responsible for Product and Sales Modeling based on Unified Product Catalogue. Expertise in catalogue management, Product readiness, designing offering solutions and configuration management to meet business requirements.
  • Worked on Huawei iBPM Order management module (Order orchestration, Order Fulfillment and Decomposition).
  • Lead SI analysis for Integration with third party systems based on SOAP/ REST API stacks through IBM ESB.
  • Worked with the migration team in data analysis and preparation of migration strategy.
  • Managed and delivered advanced customization and configuration for MVNO solutions.
  • Optimized the Campaign Management Module and Dealer Management platforms and integration with ESB for centralized management.
  • Worked on Party/Dealer Management module to launch MVNO business. Migration of major dealers and SAP to the Dealer platform.
  • Customer Experience management employing E2E view of customer life cycle, Interaction Management, Customer care and fulfillment.
  • Involved in all testing phases such as ATP, SIT, E2E and UAT. Worked closely with development and testing teams to resolve bugs and ensure business stability.
  • Played a key role in Go Live preparation and decision making, overall supervision of system and resolving all issues arising after launch.
  • Worked closely with product teams to define and prioritize partner feature requests

Solution Architect

Huawei
09.2012 - 08.2014
  • Have successfully conducted multiple POC to showcase the solution feasibility and technical capability during bid-phase.
  • Provided the pre-sales support by answering the RFP and Statement of Capability document from the client.
  • Handled scoping of multiple modules in the project. Responsible for sign off and delivery of SRS for both CRM and CBS systems.
  • Achieved smooth transition from existing WIN system to Huawei CBS system with minimal defects.
  • Worked on UVC (Unified Voucher Charge) recharge system and its integration with CBS system.

Senior Developer

CSGI
01.2010 - 05.2012
  • Business Process Engineering to map OnStar business to suit Singleview logical model and architecture.
  • Involved as developer and designer for rating, discounts and commission modules. Involved in External design, Internal design and development of these modules.
  • Involved in API development for external Interfaces using SOAP protocol, API performance analysis and testing.
  • General Ledger Framework design, Monthly Recurring Charge framework, High Availability Cluster configuration.

Senior Developer

CSGI
01.2009 - 12.2009
  • Modification to existing Verizon GCI bill feed to accommodate invoice display changes.
  • Application in the rating logic to display usage buckets related to various recurring charges.
  • Modified Usage rating for Conference-Calls.
  • Product Catalogue management for different customer types.
  • Various GUI development for product search, data center management

Senior Developer

CSGI
04.2008 - 12.2008
  • Played key role in Go Live of MTN CS billing platform, handled Critical Issues arising out of production environment.
  • Development in rating, recurring charge, free units, discount, one-off charge, billing, credit and treatment modules.
  • Developed Transfer Account Procedure (TAP) code pack as part of roaming solution.
  • Worked on Tuxedo middleware customization and configuration.
  • Worked on CAM, Debt Collection, Credit Control, Payment, Invoicing, rating issues raised during System Test, UAT and production life cycles.
  • Development of Corporate Bulk SMS platform.

Developer

CSGI
02.2007 - 03.2008
  • Worked in discount and promotion framework.
  • Configured rating tariffs and subtotal hierarchy to realize the discounting mechanism.
  • Release Management, cutting INTEC release, generating Release Notes and installation testing of the release before delivering to HTC.
  • Worked on Invoice Design Tool Framework(IDT) to generate the invoice in TeX or xml format.
  • Was involved in Customer Management (Process Engine) configuration.

Developer

CSGI
06.2002 - 05.2006
  • Providing technical support to System Integration and Acceptance testing teams.

Education

B.E. - Electronics And Communication

B M S College Of Engineering
05.2006

Skills

  • Expertise in Solution Architect and Business Analyst roles with diverse and varied global experience

  • Primary System Integrator across the BSS landscape along with IT transformation

  • Product Consultancy to major vendors for Huawei CBS and Digital CRM

  • TM-Forum Certification in Framework Fundamentals

  • EPM, PL/SQL, Unix, Python, Jira, GIT, Jenkins, SOAP, REST API, HTML, CSS, JS

Timeline

Software Dev Engineer Lead

CSGI
02.2025 - Current

Software Dev Engineer Lead

CSGI
06.2024 - 02.2025

Software Dev Engineer Lead

CSGI
05.2023 - 06.2024

Software Dev Engineer Lead

CSGI
07.2021 - 04.2023

Technical Consultant/Solution Architect

Huawei / MCCI Iran
09.2014 - Current

Solution Architect

Huawei
09.2012 - 08.2014

Senior Developer

CSGI
01.2010 - 05.2012

Senior Developer

CSGI
01.2009 - 12.2009

Senior Developer

CSGI
04.2008 - 12.2008

Developer

CSGI
02.2007 - 03.2008

Developer

CSGI
06.2002 - 05.2006

B.E. - Electronics And Communication

B M S College Of Engineering

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Vikram Karegoudar