IDS Hotel Software
VIKRAM KUMAR
To Implement My Knowledge And Skill To Create New And Innovative Ideas That Would Be Beneficial In The Growth Of My Organization And Hold My Commitments And Loyalty Towards It That Results In The Exploration Of My Potential And Willingness To Work As A Key Member Of Organization.
Chatra,Jharkhand
Summary
Proven Accountant with a track record of enhancing financial accuracy and efficiency at WANASA GROUP OF HOTELS. Excelled in financial reporting, cash flow analysis, and fostering strong banking relationships. Demonstrated self-motivation and multitasking abilities, achieving significant improvements in financial processes and audit readiness. Skilled in Microsoft Office and known for a proactive approach to resolving technical tax issues and optimizing financial operations. Knowledgeable Accountant proficient in laws and procedures governing business operations, tax filings and regulatory compliance. Handles detail-oriented work in methodical and organized fashion. Leverages field expertise, resourcefulness and diligence to make positive impact on business operations.
Overview
10
10
years of professional experience
Work History
Accountant
WANASA GROUP OF HOTELS
12.2018 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Established strong relationships with banking partners to facilitate access to various financial services and secure favorable lending terms for the organization.
- Researched technical tax issues to define tax effect or impact of certain tax positions.
- Provided journal entries and performed accounting on accrual basis.
- Maintained integrity of general ledger and chart of accounts.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
Night Auditor
WANASA HOTEL APARTMENTS
11.2016 - 11.2018
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Generated and printed daily financial reports to track hotel performance.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Contributed to staff training initiatives by sharing best practices for night audit procedures and guest relations skills.
- Trained new staff members in customer service techniques and hotel operations.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Monitored hotel's budget and financial records.
Front Desk Receptionist
Hotel Hindusthan International
03.2015 - 09.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
Front Desk Agent Trainee
Hotel Hindusthan International
01.2015 - 03.2015
- Streamlined check-in and check-out processes for improved customer experience.
- Built rapport with returning guests through genuine interactions and personalized service, fostering loyalty and repeat business.
- Resolved guest issues promptly, ensuring a positive stay experience.
- Ensured compliance with hotel policies and procedures by staying current on updates and communicating them clearly to colleagues.
- Managed reservations effectively, minimizing overbooking situations and accommodating special requests.
- Addressed guest inquiries in a professional manner via phone calls, emails, or face-to-face interactions.
- Collaborated with housekeeping and maintenance teams for timely room turnover.
- Prepared reports on guest satisfaction levels and other metrics.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
- Monitored hotel's budget and financial records.
Education
Bachelor of Science - Mathematics And Science
CHATRA COLLEGE CHATRA
CHATRA,JHARKHAND 04.2001 -
Associate of Science - Mathematics
CHATRA COLLEGE CHATRA
CHATRA,JHARKHAND 04.2001 -
High School Diploma -
JHARKHAND ACADMIC BOARD OF RANCHI
CHATRA,JHARKHAND 04.2001 -
Skills
Bookkeeping
Software
Hotel Manager Software
Exenia Hotel Software
WinHMS Hotel Software
Opera Hotel Software
Languages
Hindi
Native language
Arabic
Intermediate
B1
English
Upper intermediate
B2
Timeline
Accountant
WANASA GROUP OF HOTELS
12.2018 - Current
Night Auditor
WANASA HOTEL APARTMENTS
11.2016 - 11.2018
Front Desk Receptionist
Hotel Hindusthan International
03.2015 - 09.2016
Front Desk Agent Trainee
Hotel Hindusthan International
01.2015 - 03.2015
Bachelor of Science - Mathematics And Science
CHATRA COLLEGE CHATRA
04.2001 -
Associate of Science - Mathematics
CHATRA COLLEGE CHATRA
04.2001 -
High School Diploma -
JHARKHAND ACADMIC BOARD OF RANCHI
04.2001 -
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