Vikram Kumar Brahmadevara
Hyderabad
Summary
Dynamic Project Manager with a proven track record at Nityo Tech Pvt Ltd, excelling in delivering complex financial projects. Skilled in data analysis and customer relationship management, I successfully led initiatives that generated significant profit margins while ensuring compliance and risk mitigation. Adept at fostering collaboration and driving project success through effective communication.
Overview
20
20
years of professional experience
Work History
Project Manager
Nityo Tech Pvt Ltd
Riyadh
03.2024 - 04.2025
- Oversee and manage Experian resources to ensure the successful delivery of developments and change requests (CRs).
- Coordinate the investigation and resolution of defects reported by the Client during acceptance testing and pilot go-live phases.
- Collaborate with internal teams and the Client to establish and agree upon delivery date targets (ETAs).
- Lead the Experian Project Team on an ongoing hybrid project, specifically focusing on Personal Finance, Automotive Finance, Mortgage & Credit Cards delivery.
- Manage and align with the Client's expectations, providing regular progress updates and attending daily Client calls.
- Report weekly to the Experian Program Manager on project status and milestones.
- Conduct Sunday updates during the daily call, summarizing progress for all the initiatives.
- Ensure project compliance by keeping all relevant information up to date in the Service-Now PPM project governance system used at Experian.
- As part of this project, was a part of the Experian team which earned a profit margin of 300K USD approx.
Project Manager
Finsol Consultancy Pvt Ltd
06.2019 - 04.2023
- Worked as a Project Manager for a Credit Card Financial Services company, Arab Financial Services (AFS), Bahrain. Projects included launch of Corporate Credit cards for Sohar Bank, Islamic Credit cards for Alizz Islamic Bank.
- Lead daily Sprint calls; Worked on Waterfall as well as Agile frameworks as part of project execution.
- Review Test Scenarios; Create JIRA tickets & allocate them to the respective team members. Ensure the tickets are resolved with the specified TAT.
- As part of a PMO team had extensive interaction with the internal suppliers, Developers, Business Analysts, Product Managers and Testing team members.
- Provide project management support for the assigned change requests as designated. Work with the Product Development, Sales, Client and Industry / Compliance teams in defining the project scope for the Client.
- Identify the key development components with anticipated effort. To organize the required resources from both internal and external service providers and to undertake the delivery of the project request to the client's satisfaction and within the required timeframes, budget & Quality.
- As part of a PMO team, involved in each project from the point of establishment through to sign-off and implementation. Extensive interaction with the internal suppliers, Developers, Business Analysts, Product Managers and Testing team members will be the norm - as well as extensive liaison with clients, vendors and business partners.
- Fair understanding of the Cards industry and business operations. Work closely with the developers who are experienced on Vision Plus, COBOL & Mainframes to ensure the project requirements are met and with the Testing team (SIT & UAT) to plan and execute the test scenarios.
- Work with the technical experts in producing any requirements documents for external clients that include the traditional technologies and new technologies. Be a key contact with the Client in defining the deliverables, for the life of the project.
- Exposed to work with new technologies and business concepts that may be outside of the traditional Cards processing domain. This may include new ways of delivering transactions via the Internet (XML), 3rd party software packages and connectivity techniques, advances made by the schemes (MasterCard & Visa) such as Contactless, Chip Card and 3D-Secure. Understanding of PCI- DSS, ISO 20022, Payment Directives, Central Bank & Other regulatory requirements.
- Displayed a level of independence in undertaking the work to meet the agreed schedules and deadlines, while seeking assistance from management and other team members whenever required.
- Apart from the mentioned 2 large projects, closed approx. 60+ other small & medium sized projects during my tenure with Finsol & AFS.
Assistant Manager
WaveCrest Payment Technologies Pvt Ltd
12.2013 - 08.2018
- Single point of contact for all customer needs related to KYC, Fraud & Risk Management.
- Involved in preparation of BRD for implementation of a Fraud & Risk Management system. Decision Engine used to monitor real-time fraud.
- Implemented controls which helped in save 90K USD for the organization; Managed the dispute process which helped save nearly 95K USD for the business.
- Handled multiple clients based in US, UK & Europe; Collaborate with Data Analytics & BI Team to conduct trend analysis on various programs and highlight the risks in Fraud & Risk Operations to all stakeholders.
- Research and identify ongoing fraud patterns and suggest measures & controls to business & tech teams to curtail losses.
Assistant Manager - I
ICICI Bank Limited
03.2003 - 12.2013
- Profile included handling the escalations, complaints & queries regarding the Card Life Cycle.
- Lead a team of 50 Phone Banking officers.
- Team development through coaching, mentoring, counselling and motivating the personnel on a periodic basis enabling them to achieve desired /consistent performance.
- Report generation, maintain Management Information System for the team, Service Delivery, and efficiently manage service centers.
- Implementation of Business Objectives & ensure delivery of Service Level Agreement targets.
- Set up Business Excellence Modules for enhanced Quality & Productivity.
- Handled Client Escalations & ensure smooth day-to-day operations.
Education
Post Graduate Diploma in Business Management -
NMIMS
MumbaiSkills
- Project Management
- Data Analysis
- Customer Relationship Management
- Risk and Compliance solutions
- Dispute Resolution Systems
- Programming languages
- Statistical software
- Communication platforms
Personal Information
- Date of Birth: 09/02/80
- Marital Status: Married
Timeline
Project Manager
Nityo Tech Pvt Ltd
03.2024 - 04.2025
Project Manager
Finsol Consultancy Pvt Ltd
06.2019 - 04.2023
Assistant Manager
WaveCrest Payment Technologies Pvt Ltd
12.2013 - 08.2018
Assistant Manager - I
ICICI Bank Limited
03.2003 - 12.2013
Post Graduate Diploma in Business Management -
NMIMS