Vikram More
Mumbai
Summary
I am an adroit professional with over 15 years of crossfunctional experience in Hotels, Stand-alone restaurants, and Cruise line Operations. I contribute my best capabilities and knowledge to the team that provides excellent service and acknowledges each quality to achieve a common goal with passion and perseverance to excel together.
Overview
17
17
years of professional experience
Work History
Food and Beverage Service Associate (WAITER)
Royal Caribbean cruise line
Miami
01.2019 - Current
- Provided exceptional service to cruise ship guests, ensuring orders were accurately fulfilled and guest expectations were met.
- Collaborated with the kitchen and bar teams to deliver a seamless dining experience.
Assistant Food and Beverage Service (Asst Waiter)
Royal Caribbean cruise line
Miami
01.2016 - 01.2019
- Assisted waiters with delivering food and beverage services in a fast-paced environment.
- Managed guest requests and ensured smooth table service.
Room Service Attendant (F&B)
01.2014 - 01.2016
- Delivered timely and efficient room service to guests, ensuring high levels of customer satisfaction.
- Maintained cleanliness and order in assigned areas, following company standards.
Bar Server and Banquet Departments
Taj Business Hotel
01.2010 - 01.2012
- Experienced in Bar operations and Banquet service at Taj Business Hotel.
- Skilled in cocktail/mocktail service, bar setup, and inventory control.
- Handled corporate events, weddings, and conferences with high service standards.
- Strong coordination with kitchen and service teams to ensure smooth operations.
- Key Achievement: Selected to help open the Symphony of the Seas, one of the largest cruise ships in the world, in 2018 in France. Provided F&B and bar service for high-profile HNI clients, including Bollywood personalities, business families, luxury residences, and diplomatic houses.
Barista
Costa Coffee
01.2009 - 12.2009
- Prepared high-quality coffee beverages, handled customer orders, managed cash billing, and maintained a clean and organized workstation.
Education
Schooling -
Our own School
MumbaiJunior High School -
Railway Employee Junior college
Mumbai2-Year Government-Recognized Apprenticeship - Food & Beverage Service
Taj business Hotel
MumbaiUndergraduate - DVET - Maharashtra
Vivanta by Taj President
MumbaiSkills
- Excellent customer service and communication skills
- Strong food and beverage knowledge
- Ability to work effectively in a team
- Problem-solving and time management skills
- Computer Skills: Proficient in Microsoft Office, including Word, Excel, and PowerPoint
Languages
English
Advanced
C1
Timeline
Food and Beverage Service Associate (WAITER)
Royal Caribbean cruise line
01.2019 - Current
Assistant Food and Beverage Service (Asst Waiter)
Royal Caribbean cruise line
01.2016 - 01.2019
Room Service Attendant (F&B)
01.2014 - 01.2016
Bar Server and Banquet Departments
Taj Business Hotel
01.2010 - 01.2012
Barista
Costa Coffee
01.2009 - 12.2009
Schooling -
Our own School
Junior High School -
Railway Employee Junior college
2-Year Government-Recognized Apprenticeship - Food & Beverage Service
Taj business Hotel
Undergraduate - DVET - Maharashtra
Vivanta by Taj President