Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vikram Polusani

Hyderbad

Summary

An Senior Technical Analyst with over 3+ years of experience in IT support management. Hands-on experience on Windows 365 AD, Azure Active Directory, SSO, Remote desktops computer hardware, and mobile devices.DhCP,MFA,DNS,Group Policy,

Overview

6
6
years of professional experience

Work History

Senior Technical Analyst a

tek assembly corporation
Vernon Hills, Illinois
06.2023 - 02.2025
  • Provided technical support for software applications, hardware components, and networks.
  • Monitored system performance to identify potential issues and areas for improvement.
  • Identity and Access Management in Windows AD & Azure AD, Administration.
  • Worked on Windows AD & Azure AD for Authentication and Authorization issues.
  • Good Knowledge of Conditional access policy.
  • Deployment of Azure SAAS applications Basic knowledge of Active Directory as it related to migrations and troubleshooting.
  • Worked on Active Directory Federation Services (ADFS), Certification renewal SAML, web Single Sign on (SSO), OAuth, and related.
  • Good knowledge on Azure MFA, user level MFA, CA policy MFA, Security defaults

Senior Technical Analyst

systemplus
Pune
07.2022 - 03.2023
  • Worked on Application proxy, integrating on-Premises application to Azure.
  • Worked on enterprise application and App registration configuring SSO to the applications.
  • Worked on Device management, managing Azure AD 'oin and Azure AD register and Hybrid device.
  • Configured and troubleshooted PTA, PHS Authentication.
  • Active Directory, user objects, computer objects, OUJs, policies.

Associate Support Engineer

wipro
Hyderbad
03.2021 - 11.2022

Technical Analyst:

  • Having experience in creating and updating various PowerShell scripts for Windows, Active Directly.
  • Install and manage security reporting to monitor and Active Directly change.
  • Planning, creating, and managing AD group policy templates and policy administrator.
  • operating system security patches upgrade.
  • Responsible servers health check and performance monitoring for all Windows servers.

Associate Support Engineer

cognizant
Hyderbad
05.2019 - 04.2020

Worked as Windows Administrator:

  • Worked to troubleshoot technical issues for end users.
  • Creating the Users Groups and troubleshooting Users and Groups.
  • Creating the Users Groups and troubleshooting Users and Groups.
  • Creating the Administrative units, creating OUQs

Education

MBA - Human Resources Management

MBA(Master of Business Administration), JNTU
Waranagl
01-2019

Skills

  • Single Sign-On (SSO)
  • Device Management
  • SAP CRM
  • Problem Solving
  • Microsoft Windows
  • Technical Support
  • Azure Active Directory
  • OAuth
  • SAP HANA
  • Mobile Devices
  • Troubleshooting (Problem Solving)
  • Linux
  • Security Assertion Markup Language (SAML)
  • Authorization (Computing)
  • Synopsis
  • Active Directory
  • Computer Hardware
  • Installation
  • Management
  • Registration
  • Incident Management

Languages

Telugu
First Language
English
Advanced (C1)
C1

Timeline

Senior Technical Analyst a

tek assembly corporation
06.2023 - 02.2025

Senior Technical Analyst

systemplus
07.2022 - 03.2023

Associate Support Engineer

wipro
03.2021 - 11.2022

Associate Support Engineer

cognizant
05.2019 - 04.2020

MBA - Human Resources Management

MBA(Master of Business Administration), JNTU
Vikram Polusani