AUTO CAD, SOLID WORK
Vikram Sawant
Team Leader (Supply Operation)
Mumbai,MH
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
TEAM LEADER -SCM OPERATION
DELHIVERY PVT LTD
MUMBAI, MAHARASHTRA
05.2020 - Current
- Lead business process workshops in procurement/material management, and production planning areas to design processes with operational staff. Document and prepare presentation for the process
- Built strong relationships with customers through positive attitude and attentive response.
- Support integration efforts and issues related to Sales and Distribution, Supply Chain, Production, Business Warehouse.
- implement local WM processes to ensure consistency in operational process to system configuration
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Led team of [8] members while providing exceptional customer service.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Operations Associate
RIVIGO LOGISTICS
MUMBAI, MAHARASHTRA
09.2018 - 03.2019
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Monitored progress of variety of projects to resolve issues that arose.
- Developed innovative supply chain strategies and planning models, reducing lead times .
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Education
DIPLOMA- MECHANICAL ENGINEERING - 66.76%
Bharti Vidyapeeth Institute of Technology
Navi Mumbai 06.2012 - 05.2016
BE-MECHANICAL ENGINNERING - 6.29 CGPA
MUMBAI UNIVERSITY
12.2015 - 05.2018
Skills
Leadership and team building
Drive quality improvement actions
Demand Management
Service Management
Software
Certification
SAP001 TRAINING PROGRAM
Timeline
TEAM LEADER -SCM OPERATION
DELHIVERY PVT LTD
05.2020 - Current
Operations Associate
RIVIGO LOGISTICS
09.2018 - 03.2019
BE-MECHANICAL ENGINNERING - 6.29 CGPA
MUMBAI UNIVERSITY
12.2015 - 05.2018
DIPLOMA- MECHANICAL ENGINEERING - 66.76%
Bharti Vidyapeeth Institute of Technology
06.2012 - 05.2016