Vikram Sharma
Chief Community officer
Mumbai,MH
Summary
Dynamic Chief Community Officer with proven expertise in strategic planning, community outreach, and stakeholder collaboration. Drove impactful initiatives, enhancing community ties and promoting inclusivity.
- Upscaling the revenue Model from Scratch through Effective Sales pipeline and achieving a Revenue of 36 Lacs per month for the Statrtup
Results-driven professional with extensive experience in event coordination and volunteer management. Known for fostering engagement among diverse stakeholders and implementing innovative strategies that enhance community involvement and organizational growth.
Launched Chapters of Pune, Delhi(NCR) and bangalore for building communities. Organized Community Assistant coordinating multiple tasks to deliver seamless operations. Offering many years in environments with proven success improving efficiency and effectiveness. Compassionate and empathetic with strong relationship-building and communication skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Chief Community Officer
Bombay Founders Club
Mumbai
11.2024 - Current
- Developed outreach initiatives to strengthen community ties and promote club activities.
- Coordinated community events to foster engagement among diverse stakeholders.
- Orientation Of Startup Founders, Screenong them for Membership Modules
- Created and maintained a database for tracking community engagement metrics.
- Identified community needs through Forums to inform program development.
- Executed marketing strategies to raise awareness of club initiatives and events.
- Supported program development by researching best practices and innovative solutions.
- Implemented data collection processes to evaluate the impact of community programs.
- Organized workshops and informational sessions to educate the community on available resources.
- Promoted inclusivity by ensuring diverse representation in community planning activities.
- Established communication channels to keep community members informed and connected.
- Enhanced community outreach by utilizing social media platforms for event promotion.
- Created promotional materials for upcoming events, initiatives and campaigns in order to increase awareness of them among the public.
- Identified potential funding sources for new projects within the community.
- Organized, facilitated and attended community events.
- Actively sought out opportunities for collaboration between different stakeholders in order to maximize impact.
- Collaborated closely with other departments within the organization to ensure that all relevant parties are kept informed about new developments.
- Assisted in developing strategies for building better relationships within the community.
- Monitored social media channels and responded appropriately to comments or questions from users related to specific campaigns or initiatives.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
- Managed day-to-day activities across multiple departments within the organization.
- Organized events such as webinars, conferences, trade shows or other promotional activities.
- Identified potential partnerships to expand the reach of the business.
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Conducted regular reviews of existing processes to identify areas of improvement.
- Provided leadership support during times of organizational change or uncertainty.
- Monitored performance metrics to ensure quality standards were maintained.
- Established policies and procedures for efficient workflow management.
- Implemented process changes aimed at increasing efficiency while reducing costs.
- Developed strategic initiatives to increase market share and revenue growth.
- Coordinated with marketing teams to develop promotional materials, campaigns, and pricing models.
- Monitored performance metrics to ensure targets were met.
- Collaborated with leadership teams across departments on initiatives that impacted overall organizational goals.
- Developed and implemented sales strategies to improve market share.
- Oversaw daily operations of the sales department ensuring all tasks were completed efficiently.
- Achieved company growth and brand development through market expansion Launched the PUNE, Delhi and Bangalore Communities .
- Executed strategic sales plans to expand customer base and revenue.
VP Sales and Marketing
Convergys
New Delhi
03.2015 - 11.2022
- Developed and implemented sales strategies to increase market share For South East Asia and Southern Europe
- Analyzed market trends, competitor activity, customer feedback and business results to develop strategic plans for the organization.
- Identified new opportunities for business expansion through prospecting activities.
- Worked closely with cross-functional teams such as finance, legal, operations.
- Prepared monthly reports on key performance indicators for senior management review.
- Provided training and mentorship to junior members of the sales team.
- Negotiated contracts with key customers and suppliers.
- Created and executed plans for customer acquisition, retention and growth.
- Implemented innovative CRM systems to improve efficiency of lead management processes.
- Participated in negotiations between partners, suppliers, customers when required.
- Conducted regular meetings with sales team to review performance and set goals.
- Developed pricing models that maximized revenue while maintaining competitive advantage in the marketplace.
- Built strong relationships with internal stakeholders at all levels of the organization.
- Collaborated with marketing teams to create promotional campaigns that increased brand awareness and drove sales growth.
- Reviewed sales pipelines on a weekly basis to identify areas for improvement or potential issues.
- Established relationships with vendors and distributors to ensure seamless product supply chain operations.
- Used cold calling and networking to sell products and services.
- Managed a portfolio of accounts to achieve long-term success.
- Negotiated contracts and closed agreements to maximize profit.
- Set and monitored sales targets for individual team members and the team as a whole.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
- Provided detailed and accurate sales forecasts to senior management.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
- Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
Army Officer(Para SF)
Strategic Forces
03.2008 - 02.2015
- Led strategic planning initiatives to enhance operational efficiency and mission effectiveness.
- Coordinated training programs to develop leadership skills among junior officers.
- Executed resource allocation for multiple operations, optimizing personnel and equipment deployment.
- Facilitated team collaboration across departments to improve mission readiness.
- Implemented innovative tactics to increase mission success rates and minimize resource wastage.
- Managed logistics for military exercises, ensuring timely delivery of equipment and supplies.
- Developed and maintained operational procedures to enhance safety and compliance during missions.
- Assessed risks associated with mission planning, adjusting strategies to mitigate potential challenges.
- Organized inter-departmental briefings to align strategic goals and operational execution.
- Directed simulations and drills to ensure preparedness for combat scenarios.
- Mentored junior officers, fostering an environment of growth and professional development.
- Evaluated effectiveness of training exercises, making recommendations for continuous improvement.
- Collaborated with allied forces to coordinate joint operations and enhance interoperability.
- Enhanced communication protocols within teams, ensuring clarity in mission objectives.
- Maintained a high level of physical fitness through regular exercise regimens.
- Evaluated performance of personnel under my command, providing feedback as needed.
- Gallantry Award winner - Sena Medal (Gaalantry), 2 X COAS Commendation
Education
MBA - Sales
IIM Indore
Indore02-2018
Bachelor of Arts - History
St Stephen's College
04-2009
HSC -
Lawrence School Sanawar
Solan, Himachal Pradesh03-2007
Skills
- Community engagement
- Event coordination
- Volunteer management
- Data analysis
- Marketing strategies
- Stakeholder collaboration
- Performance evaluation
- Strategic planning
- Interdepartmental communication
- Problem solving
- Leadership development
- Partnership development
- Motivational interviewing
- Multitasking
- Community outreach
- Problem-solving abilities
- Team building
- Program development
- Relationship building
- Analytical skills
- Fundraising
- Administration and management
- Adaptability
- Community development
- Event planning
- Organizational skills
- Teamwork and collaboration
- Team leadership
Languages
English
Proficient (C2)
C2
Accomplishments
Sena medal(Gallantry), National level basket ball and Lawn Tennis Player
Affiliations
UNSC award winner, a marathon runner, Avid Sportsperson, An Avid Skydiver, A motor Rally Driver( Raid the Himalayas)
Timeline
Chief Community Officer
Bombay Founders Club
11.2024 - Current
VP Sales and Marketing
Convergys
03.2015 - 11.2022
Army Officer(Para SF)
Strategic Forces
03.2008 - 02.2015
MBA - Sales
IIM Indore
Bachelor of Arts - History
St Stephen's College
HSC -
Lawrence School Sanawar