Vikram Singh

Financial Management

• Maintain a financial tracker covering Gross Profit (GP), Revenue, and Cost Analysis.
• Perform Actual vs. Forecast analysis for accurate financial planning.
• Consolidate holiday and vacation forecasts to refine budgeting strategies.
• Manage IPPF Forecasting for long-term financial projections.

Billing, Invoicing & Accruals

• Oversee T&M hours tracking and conduct ILC vs. YEM (client system) comparisons.
• Review YEM (client system) reports (provided by Jerry) to validate financial data.
• Prepare billing documents, validate Purchase Orders (POs), and seek approvals.
• Handle T&M contract billing and Fixed Price invoicing per contractual agreements.
• Reconcile Jumbo YEM (client system) account outstanding items (AR) and manage credit & rebill processes.
• Ensure accurate Jumbo volume discounts as per contract terms.
• Conduct Jumbo hours reconciliation to prevent discrepancies.
• Manage revenue accruals and monitor accruals vs. invoicing for compliance.

Ad-Hoc & Compliance Support

• Take action on Monday Board items, as needed.
• Communicate effectively via meetings, emails, and Slack.
• Support PWC audit requests by providing required financial documentation.
• Process and review expense reports for accuracy and compliance.
• Manage WBS closures and participate in PMO connects for project alignment.
• Serve as a backup for BRT and subcontractor hours tracking.
• Assist with contract registration support, if required.
• Handle UBAR-related financial activities.

• Financial Analysis/ Financial Tracker/ Forecasting (IPPF)
• Subcontractor management
• On-Offboarding Process
• Billing/Accrual (T&M /FP)
• Contract registration prework
• Adhoc project related activities (like calls, DS&P etc.)

• Price the proposal using required tools, procedures and guidelines
• Financial analysis from Pricing prospective
• Complete Contract and Service request process implementation in Project

• Planned and coordinated the execution of projects following a defined project management methodology
• On/Off boarding for all three geographies -France, China and India
• Responsible for generating Timesheet Compliance Reports
• Responsible for the DS&P for the account
• Ensure that internal Audit requirements are met
• Also participate in any client audits being conducted for the project
• The process includes ensuring all On/Off Boarding information is maintained, SOD Matrix, User ID Validation etc
• Ensured the right kind of skill is onboard
• Cross trained resources within the account to ensure backup creation for smooth delivery
• Manage the client requirements and resources from offshore in multiple time zones

• Responsible for preparing and publishing weekly quality and production dashboard
• Adjustment balancing
• Posting of high dollar checks from insurance holders accounts to company’s accounts
• Movement of cash from wrong patient accounts to correct patient accounts (Money Move)
• Attachment of correspondence to the correct patients
• Providing OJT and mentoring to new FTEs in the team
• Preparing action plans in discussion with team members on the basis of best practice sharing to improve the team’s performance on a continuous basis

• Responsible for auditing order intake, patient authorization, patient clearance & Correspondence for both onshore and offshore teams
• Responsible for preparing and publishing weekly quality and production dashboard
• Maintaining accuracy, production, Correction tracker and rebuttal sheets
• Provide feedback

• Knowledge of Banking systems and products to solve customer’s banking issues
• Answered incoming customer service enquiries, advised customers and provide solutions with regards to their banking requirements
• Educate customer and bank privacy
• Manage and Pass on customer feedback
• Effectively use a variety of computer programs to access customer details and database and research option
• Referred customers to appropriate department
• Worked in a team to achieve targets and positive outcomes for customers and the bank
• Formally commended for excellent service