Vikram Singh

Relationship Manager

DElhi,India

Summary

Accomplished professional with extensive expertise in account portfolio administration, trust building, and customer relationship management software. Demonstrates a strong understanding of regulatory compliance and financial expertise, ensuring adherence to industry standards. Proven track record in customer service, product knowledge, business development, digital marketing, and sales and marketing strategy. Adept at leveraging skills to drive business growth and enhance customer satisfaction. Career goal includes advancing within the financial services sector to further develop strategic initiatives and foster long-term client relationships.

Goal-oriented individual seeking to gain work experience and apply leadership skills. Possesses strong objective to serve customers, renew contracts and preserve trusting relationships. Flexible to work in fast-paced environments.

Overview

years of professional experience

years of post-secondary education

Work History

Relationship manager

Bajaj Allianz Life Insurance Company Limited

New Delhi, India

07.2021 - Current

Increased client retention, fostered trust and loyalty by resolving complaints efficiently.
Implemented innovative ideas for better relationship management practices.
Focused on strategic planning for improved operational efficiency.
Achieved high customer satisfaction with regular follow-ups and updates.
Fostered a culture of open communication within the team promoting collaboration.

Education

Master of Arts - Sociology

Bhartiya Kapil Muni PG College

Uttar Pradesh

03.2013 - 04.2015

Skills

Account portfolio administration
Trust building
Customer relationship management software
Knowledge of regulatory compliance
Financial expertise

Customer Service
Product knowledge
Business development
Digital marketing
Sales and marketing strategy

Languages

English

Fluent

Hindi