SWIMMING , TRAVEL, CRICKET AND TENNIS
VIKRAM SINGH PANWAR
BANKER
HOUSING BOARD COLONY SIROHI
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approacH
Overview
9
9
years of professional experience
1
1
Language
Work History
Manager
Axis Bank
09.2022 - Current
- Resolved customer complaints to maintain high level of satisfaction.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Conducted regular performance reviews for team members, identifying strengths as well as areas requiring further development or training opportunities for continuous growth.
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
- Enhanced branch reputation through active involvement in local community initiatives, fostering goodwill and generating positive word-of-mouth marketing.
- Managed branch sales, customer service, finances and recordkeeping.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Deputy Manager
HDFC BANK Ltd.
05.2016 - 09.2022
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
Education
MBA - MASTER OF BUSINESS ADMINSTRATION
SURESH GYAN VIHAR UNIVERSITY
JAIPUR 04.2001 -
BBA - BACHELOR OF BUSINESS ADMINSTRATION
JAI NARAIN VYAS UNIVERSITY
OLD CAMPUS JODHPUR 04.2001 -
Interests
Timeline
Manager
Axis Bank
09.2022 - Current
Deputy Manager
HDFC BANK Ltd.
05.2016 - 09.2022
MBA - MASTER OF BUSINESS ADMINSTRATION
SURESH GYAN VIHAR UNIVERSITY
04.2001 -
BBA - BACHELOR OF BUSINESS ADMINSTRATION
JAI NARAIN VYAS UNIVERSITY
04.2001 -
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