Vice President at Citibank with expertise in deal closing and change management. Proven track record in enhancing operational efficiency and stakeholder engagement, driving a culture of performance and accountability. Successfully managed complex loan servicing and deal closing, ensuring seamless transitions and high-quality outcomes in fast-paced environments.
2024: Achieved completion of data uplift for the country supported to meet regulatory requirements
2023: Establishment of transaction management and proven sustainability of the process and controls at Citi
2022: Successful migration of loans from legacy system to Loan IQ for the pilot country
2021: Data quality project, and loan auto rollover
2020: Successfully migrated Agency middle office function to India