Vikram V V
Bangalore
Summary
To obtain a role as an AWS Cloud, Linux Engineer where I can
contribute my knowledge of AWS services to develop and manage
cloud-based infrastructure and applications.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior System Engineer
Quess IT Staffing (A Division of Quess Corp Ltd)
Bangalore
03.2024 - Current
- Datacenter Management of the Virtual Machines using VMware Vcenter
- Hosting instances for the developers and operation engineers based on their requirements and providing them support whenever needed
- Hands on experience with configuration management tools such as Ansible and shell scripting
- Monitoring of VM and URL's using the Zabbix
- Linux and Windows System Administration
- Completing monthly patching activities on the ESXI hosts, Vcenter and created production VM's and upgrading Firmware and ILO for the servers.
Sr Technical Support Engineer
Noodle.ai
02.2020 - 02.2024
- Knowledge in Cloud technology on AWS services like VPC, EC2, RDS, Lamda, Route 53, , CloudWatch, Cloud Trial, Light Sail S3, EBS, ELB/Load balancer, cloud security groups, Auto Scaling, Dynamo DB, Amazon Transcribe and IAM Basic Server Configuration - Hostname,
- Hosting instances for the developers and operation engineers based on their requirements. And providing them support whenever needed
- Hands on experience with configuration management tools such as Ansible.
- Hands on experience in building and administrating VMs
- Datacenter Management of the Virtual Machines using Citrix Xencenter
- Monitoring of VM and URL's using the Zabbix Monitoring tool
- Creation of VM's as per the internal request created through the JIRA ticketing tool and Linux, Windows system administration
- Completing quarterly patching activities on the created production VM's and upgrading Hypervisor, Firmware and BIOS for the servers
- Performing the audit on shared services user role and capacity audit (jenkins, Vault) Citrix delivery group and membership, backup configuration, Beast VM performance and Disaster Recovery Backup drill task
- Creating basic ANSIBLE Scripts to automate the process for security patches, clearing the patching alerts and opsadmin password rotation on all the production VM's
- Used the Confluence tool in documentation of process flow and knowledge transfers between each team and Using AWS console to provide S3Bucket access and creating IAM roles for fetching and uploading data to the buckets
- Completely managing the backup and restore infrastructure for all the teams using the tool Quadric ALIKE Services
- Local IT Support for all the employees for any issues regarding their work laptop and Managing the complete internal AD for user access management
- Sole point of contact for all Citrix related issues regarding application and connectivity and resolving all the diskspace, Memory, CPU, VM down alerts which pops up on Zabbix tool
- Managing the installation of services like python ,docker, Vault, sudo and other requested services on Linux and MAC OS based machines
Technical Solution Consultant
Hewlett-Packard Enterprise
05.2019 - 11.2019
- Remote software deployment of HPE SimpliVity product
- Managing virtualisation environment using VMware ESXI, Virtual Center, Vsphere client, Vsphere web client
- DataCenter Management of the Virtual Machines Machines using Vcenter, Windows and Linux Administration
- Patching and Upgrading Activities on Windows and Linux machines.
Sr. System Engineer
Cognizant Technology Solutions
03.2018 - 05.2019
- Providing IT virtual infrastructure support for VMware ESXI and Installation, configuration and administration of VMware ESXI, Virtual center
- Creating and managing virtual machines and templates and Creating cluster of High availability (HA) and distribute resource scheduling(DRS) and (FT) and Configuring Resource pool , Alerts, Alarms, NTP, allocating resources to virtual machines
- Deploying virtual machines from templates and cloning the VM and
taking snapshots of VM and migration using Vmotion and having
working knowledge on SCSI, ISCSI and LUN - Creating VMFS Data stores by using the LUNs assigned by SAN and
Having good knowledge on creation of Virtual switches, ports and port groups - Migrate physical servers to virtual servers using VMware converter
(p2v) - Moving VM's from one LUN to another LUN by using storage
Vmotion, Troubleshooting ESXI host, Virtual machine issues and
performance issues - Updating patches on ESXI host by using VMware update manager
and Creating and managing the virtual machines and installing VM tools into VM's - Having working knowledge on creating and managing virtual
machines and templates and cloning virtual machines , SCSI, ISCI an
LUN, VM network, port and port groups
Client Tech Support Associate
Dell International Services
10.2015 - 01.2018
- Good Understanding of ITIL process.
- Good hands on experience with Active directory, Microsoft Exchange server to unlock the account, password reset and creating users and managing users in windows server 2008R2
- Hands onexperience on giving Admin access to install the applications in end users system from server
- Managing user accounts inActive Directory on Citrix
- To create and administer accounts of the users in Active Directorylike New User Accounts, Distribution Lists, Shared E-mail account, Shared Calendar and Conference Rooms
- Grant VPN and remote dial-in users and termination of accounts in Active Directory
- Working knowledge of ticketing tools such as Remedy and Service Now for Incident management and Service request Management.(BMC OPAS V3 tool)
- Providing Remote Assistance for VPN, Desktop, Laptop and Network issues
- Handled L1 troubleshooting, diagnosed the issue and resolve incidents to balance work load of L2 technical support team
Education
Information Science Engineering
Coorg Institute Of Technology
Ponnampet, KA2014
Skills
AWS, Ansible, Mysql, RedHat Ubuntu Linux, Jira, Confluence, HyperConverged, Simplivity, Vmware, Zabbix, Quadric Alike, Patching, Citrix, EC2, S3, RDS, , Lambda, VPC, IAM, Route 53, MySQL, Dynamo DB, CloudWatch, Windows
Certification
RHCSA RHEL9 (August 2023)
AWS Certified Solution Architect (March 2022)
Education
other
Timeline
Senior System Engineer
Quess IT Staffing (A Division of Quess Corp Ltd)
03.2024 - Current
Sr Technical Support Engineer
Noodle.ai
02.2020 - 02.2024
Technical Solution Consultant
Hewlett-Packard Enterprise
05.2019 - 11.2019
Sr. System Engineer
Cognizant Technology Solutions
03.2018 - 05.2019
Client Tech Support Associate
Dell International Services
10.2015 - 01.2018
Information Science Engineering
Coorg Institute Of Technology
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