Vikram Yadav
Ludhiana
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
1
1
year of professional experience
Work History
Hotel Receptionist
6months
12.2022 - Current
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Education
12th With 83 %marks -
Lajwanti Sr.sc.school
Badi Haibowal Sant ViharSkills
- Performance Strategies
- Maintenance Services
- Front Desk Management
- Correspondence Management
Languages
English
Beginner (A1)
Timeline
Hotel Receptionist
6months
12.2022 - Current
12th With 83 %marks -
Lajwanti Sr.sc.school
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