VIKRAM S
8/4, KAMAN KOVIL STREET, SENTHANADU POST VIJAYANKUPPAM COLONY, ULUNDHURPET-TALUKA, KALLAKURICHI DT
Summary
Dynamic Assistant Manager at IDFC First Bharat Ltd, adept at enhancing customer service and team leadership. Spearheaded process improvements that reduced response times, while developing training materials that fostered a culture of continuous learning. Proven decision-making skills contributed to strategic planning initiatives, driving business growth and elevating customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
IDFC First Bharat Ltd
02.2023 - Current
- Coordinated daily operations to enhance team efficiency and improve service delivery.
- Assisted in developing training materials for new employees, fostering a culture of continuous learning.
- Implemented process improvements that streamlined workflow and reduced response times.
- Monitored key performance indicators to ensure compliance with company standards and policies.
- Supported management in strategic planning initiatives to drive business growth and customer satisfaction.
Education
High School Diploma -
GOVT HR SEC SCHOOL SENDHANADU VILLUPURAM DISTRICT
SENDHANADU03-2017
Skills
Customer service
Money handling
Team leadership
Decision-making
Timeline
Assistant Manager
IDFC First Bharat Ltd
02.2023 - Current
High School Diploma -
GOVT HR SEC SCHOOL SENDHANADU VILLUPURAM DISTRICT