Dynamic administrative professional with a proven track record at Great Skilled Facility & Security Pvt. Ltd. Skilled in organization and communication, adept at optimizing processes and enhancing team collaboration. Recognized for attention to detail and problem-solving abilities, ensuring efficient operations and high standards in all tasks.
Overview
17
17
years of professional experience
Work History
Administrative-assistant
Great Skilled Facility & Security Pvt. Ltd.
09.2014 - Current
Key Responsibilities:
Manage calendars, appointments, and meeting schedules: Scheduling and coordinating meetings, conferences, and travel arrangements.
Handle incoming communications: Answering phone calls, emails, and correspondence.
Maintain organized filing systems: Keeping records of documents and information in both physical and electronic formats.
Prepare and edit documents, presentations, and reports: Creating and revising documents, presentations, and reports as needed.
Assist with office management tasks: Ordering supplies, managing inventory, and coordinating with vendors.
Provide support to senior leadership and other team members: Assisting with various administrative tasks and projects.
Handle confidential information with discretion: Protecting sensitive information and maintaining confidentiality.
Collaborate with other departments: Ensuring efficient communication and workflow.
Operations Manager
Sonika Solution Private Limited
10.2011 - 08.2014
Key Responsibilities:
Process Optimization:Identifying and implementing improvements to operational processes, ensuring smooth and efficient workflows.
Team Coordination:Collaborating with team members, providing support, and ensuring effective communication within the organization.
Data Management:Maintaining accurate data and records, ensuring compliance with internal and external policies.
Problem Solving:Addressing operational issues, researching solutions, and resolving customer or client concerns.
Administrative Support:Providing administrative and operational support to the team, assisting with tasks like data entry and reporting.
Project Management:Assisting with project management tasks, including planning, execution, and monitoring.
Communication:Serving as a liaison between staff and upper management, ensuring clear and effective communication.
Housekeeping Supervisor
A to Z Solutions
01.2008 - 08.2011
Key Responsibilities:
Supervision and Staff Management:Oversee housekeeping staff, including scheduling, assigning tasks, and monitoring performance.
Cleanliness and Standards:Ensure all areas of the facility are clean and maintained to high standards, conducting regular inspections.
Training and Development:Train new employees on cleaning procedures, safety protocols, and company standards.
Inventory Management:Manage inventory of cleaning supplies, linens, and room essentials, ensuring adequate stock levels.
Education
Bachelor of Arts - Political Science
KHALSA COLLEGE
Delhi, India
03-2001
Skills
Organization: Managing files, calendars, schedules, and other administrative tasks
Communication: Strong verbal and written communication skills, including professional email etiquette and phone skills
Time Management: Prioritizing tasks, meeting deadlines, and efficiently managing workloads
Problem-Solving: Identifying and resolving issues in a timely and effective manner
Attention to Detail: Ensuring accuracy and thoroughness in all tasks
Adaptability: Adjusting to changing priorities and situations
Customer Service: Providing excellent service to clients and colleagues
Technical Proficiency: Proficiency in using various software and tools