VIKRANT YADAV
Banking
Delhi
Summary
Dedicated and learning enthusiast looking forward for a organization to work meticulously in pursuit of my passion and subsequently providing lucrative to the organization. Highly organized and efficient in fast-faced multitasking environment; able to prioritize effectively to accomplish objectives with creativity, enthusiasm & in providing excellent student support and building loyalty with trust.
Overview
7
7
years of professional experience
Work History
Assistant Manager
HDFC Bank
03.2025 - Current
- Inbound calling process.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- After resolving the query for the customer, educate the customer about banking products.
Junior Consultant
Directorate of Census Operations, Ministry of Home Affairs
11.2021 - 03.2024
- Conducting on-site SRS(Sample Registration System) survey across different units all over Delhi.
- TA/DA Billing
- Medical Billing
- Collecting Data regarding Birth, Death, In-migration, Out-migration and enter in Government developed SRS Application for a specific period of time.
- Implementing quality control measures to ensure data accuracy and consistency.
- Processing and analyzing collected data using Government SRS Portal.
- Generating reports that convey meaningful insights to the Government of India.
- Worked with multiple data sources, including online and internal data files to retrieve and extract complex data and assemble it into understandable charts, graphs and tables.
- Collected and analyzed data from a variety of surveys and topics and created reports.
- Analyze current and past census data.
- Analyze recent mortality, death and birth rates.
- Worked on Census management mentoring system.
- Worked with Delhi govt school teachers on time of census.
- Supervised around 2000 and more Govt teachers on time of census 1phases.
Sales Executive
Indraprastha Architect & Constructions
05.2019 - 09.2021
- Convert leads, build client relationship and sell services.
- Explain the Customers about the Property, Flat, It’s features and benefits.
Education
Bachelors of Arts -
Maha Raja Agrasen College
01-2018
Matriculation - undefined
Rajkiya sarvodya bal vidyalaya School
Shakarpur, DelhiDiploma in Computer System - undefined
The Delhi Academic Institute of Information & Technology
Higher Secondary - undefined
Rajkiya sarvodya bal vidyalaya School
Shakarpur, Delhi01-2015
Skills
Proficient in MS Office (Excel, Word and Power point)
Flexible and Quick learner
Problem-Solving
Strong interpersonal and Communication
Teamwork & Collaboration
Multi-tasking
Accomplishments
Played softball and Baseball for national level.
Timeline
Assistant Manager
HDFC Bank
03.2025 - Current
Junior Consultant
Directorate of Census Operations, Ministry of Home Affairs
11.2021 - 03.2024
Sales Executive
Indraprastha Architect & Constructions
05.2019 - 09.2021
Matriculation - undefined
Rajkiya sarvodya bal vidyalaya School
Diploma in Computer System - undefined
The Delhi Academic Institute of Information & Technology
Higher Secondary - undefined
Rajkiya sarvodya bal vidyalaya School
Bachelors of Arts -
Maha Raja Agrasen College