VIMAL ARUMUGAM
Tuticorin
Summary
Dynamic Operations Manager with extensive experience at Rhenus Logistics Pvt Ltd, excelling in logistics management and client relationship building. Proven track record in contract negotiation and dispatch coordination, driving efficiency and enhancing service delivery. Adept in SAP FICO, I consistently deliver results while fostering strong partnerships with clients.
Overview
10
10
years of professional experience
Work History
Operations Manager
Rhenus Logistics Pvt Ltd
Tuticorin
07.2024 - Current
- Vehicle Placement & Tracking: Managed vehicle placement and tracking for logistics operations at Tata Solar, ensuring timely deliveries.
- Documentation: Prepared and maintained essential transport documentation, and compliance paperwork.
- Logistics Management: Oversaw the logistics process from customer inquiries to dispatch, ensuring smooth operations.
- MIS Reporting: Compiled daily MIS data to track performance and identify areas for improvement.
- Driver Supervision: Monitored driver activities to ensure safety and efficiency during loading and unloading.
- Customer Engagement: Interacted with customers to address logistics needs and resolve issues promptly.
SENIOR EXECUTIVE-FREIGHT
UNIWORLD LOGISTICS PVT LTD
Tuticorin
12.2022 - 06.2024
- Generate new business: Identify potential clients and promote the company's services to attract new customers.
- Develop and maintain client relationships: Build and maintain positive relationships with clients through regular communication and excellent customer service.
- Provide pricing and quotes: Understand the company's pricing structure, and provide accurate quotes based on client needs.
- Negotiate contracts: Negotiate contracts with clients on pricing, terms, and service levels.
- Meet sales targets: Prioritize time effectively to meet sales targets while providing excellent customer service to existing clients
BUSINESS RELATIONSHIP MANAGER
GRO DIGITAL PLATFORMS LTD (HINDUJA GROUP)
Tirunelveli Tuticorin Nagercoil
01.2022 - 12.2022
- Coordinate end-to-end FTL shipments, including carrier management and negotiation of rates.
- Maintain strong customer relationships by providing regular updates and addressing concerns.
- Ensure compliance with safety regulations and customs requirements.
- Proficient in transportation management systems for accurate tracking and reporting.
- Analyze data to identify trends and make recommendations for improvement
- Onboarding fleet owners and drivers into the company application.
BUSINESS DEVELOPMENT MANAGER
EQUITAS TECHNOLOGIES PVT LTD (WOW TRUCK)
Tuticorin, Tirunelveli, Nagercoil, Sivakasi
10.2019 - 01.2022
- Plan and coordinate FTL & PTL shipments, including carrier selection and rate negotiation.
- Monitor and track shipments using transportation management systems.
- Handling 5-member team generate Sales data, query management.
- Manage carrier relationships to ensure reliable service.
- Analyze data to identify trends and make recommendations for improvement.
- Generate new business by identifying potential clients and promoting FTL service.
CUSTOMER SERVICE AND DOCUMENTATION EXECUTIVE
MNM SHIPPING SERVICE LTD
Tuticorin
03.2015 - 09.2019
- Manage customer inquiries and provide accurate information about freight forwarding services and documentation requirements.
- Coordinate shipment documentation and ensure compliance with regulatory requirements.
- Track and monitor shipments and provide regular updates to customers.
- Transport invoices generate. Shipping bill, sending booking and bills, SEA Import and export.
- Maintain accurate records of customer interactions, shipments, and related information.
Education
BACHELOR OF COMMERCE -
KAMARAJ COLLEGE
Tuticorin01.2013
HSC -
S.A.V. HR. SEC SCHOOL
Tuticorin01.2010
SSLC -
ST. XAVIER'S HR. SEC SCHOOL
Tuticorin01.2008
Skills
- Logistics management
- Contract negotiation
- Client relationship management
- Dispatch coordination
- CRM integration
Languages
- ENGLISH
- TAMIL
Availability
VIMAL
Relationship Status
MARRIED
Personal Information
- Father's Name: ARUMUGAM.A
- Date of Birth: 03/25/93
- Gender: MALE
- Nationality: INDIAN
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Timeline
Operations Manager
Rhenus Logistics Pvt Ltd
07.2024 - Current
SENIOR EXECUTIVE-FREIGHT
UNIWORLD LOGISTICS PVT LTD
12.2022 - 06.2024
BUSINESS RELATIONSHIP MANAGER
GRO DIGITAL PLATFORMS LTD (HINDUJA GROUP)
01.2022 - 12.2022
BUSINESS DEVELOPMENT MANAGER
EQUITAS TECHNOLOGIES PVT LTD (WOW TRUCK)
10.2019 - 01.2022
CUSTOMER SERVICE AND DOCUMENTATION EXECUTIVE
MNM SHIPPING SERVICE LTD
03.2015 - 09.2019
BACHELOR OF COMMERCE -
KAMARAJ COLLEGE
HSC -
S.A.V. HR. SEC SCHOOL
SSLC -
ST. XAVIER'S HR. SEC SCHOOL
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