Detail-oriented analyst with a proven track record in business analysis and quality assurance. Skilled in articulating business requirements and developing comprehensive testing strategies, contributing to enhanced compliance and streamlined processes in 401(k) plan services.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Analyst
Fidelity Business Services India Private Limited
Chennai
11.2018 - 11.2025
Gathered requirements from business users, and analyzed them for testing the compliance engine platform for a better client experience.
Designed and developed use cases using Visual Paradigm.
Worked with the quality assurance team to create test plans, test cases, and conduct unit, integration, and system testing.
Participated in the development of training materials for new technology and user training.
Contacted user acceptance testing (UAT).
Expert in non-discrimination compliance testing for the U.S. 401(k) plan services inclusive of 402(g), 415, ADP/ACP, coverage, top-heavy, and employer allocation calculations.
Migrated the compensation test calculation process offshore from the onshore team, made procedures, and ensured a smooth process flow without escalations.
Planned and defined system requirements to connect frames with use cases and scenarios using UML methodologies.
Articulated the business requirements from the business and then converted them into technical requirements
Senior Specialist
Fidelity Business Services India Private Limited
Chennai
04.2010 - 12.2015
Managed work allocation and prioritized tasks for specific 401(k) retirement plan services.
Finance Controller at Fidelity Business Services India Private Limited (FBSI)Finance Controller at Fidelity Business Services India Private Limited (FBSI)
Senior Software Analyst at Fidelity Business Services India Private Limited (FIS)Senior Software Analyst at Fidelity Business Services India Private Limited (FIS)
Intern at Don Gunanella Special School for Children, Sai Samarpan Vocational Training Center for Autism and CWSN, Saveetha HospitalIntern at Don Gunanella Special School for Children, Sai Samarpan Vocational Training Center for Autism and CWSN, Saveetha Hospital