Vimaldev K S
Technical Support Specialist
Bengaluru,KA
Summary
A result-oriented professional with over 11 years of experience in Project Management, Production Support Analyst, Troubleshooting, Change Management, across DevOps, CI/ CD, Linux administration and web hosting intricacies.
Overview
13
13
years of professional experience
2010
2010
years of post-secondary education
Work History
Technical Support Specialist
Itron
11.2023 - Current
Sr Release Engineer
Speridian
09.2018 - 05.2023
- Managing Build & Release Activities and monitoring, Building the code with TFS & Jenkins and deploying, Application management in both .net & java application servers, Trouble shooting application servers hosted in JBoss wild fly, Configuring, creating & branching using SVN, Participated in team-building activities to enhance working relationships, Proved successful working within tight deadlines and fast-paced atmospherUsed coordination and planning skills to achieve results according to schedule
- Developed and implemented automated release processes for software applications.Docker implemented and executed in all Java projects.
- Created scripts to automate the deployment process across different environments.Jenkins and pipleline script used for this automation
- Provided technical support to users during the rollout of new releases.
- Investigated root causes of production issues related to application releases.
- Identified opportunities for streamlining deployments through automation tools such as Jenkins
- Maintained good relationships with stakeholders throughout the entire release process.
DevOps Engineer
Altisource
09.2016 - 11.2017
- Manage everyday DevOps activities and Ticketing tools: Jira & monitoring, Redmine, Configure and Manage using SVN repositories, Languages: Shell, Manage application deployment via Chef, Scripting, Batch files, Trouble shooting application servers like JBOSS, Tomcat and Glassfish, Monitoring Tools: Nagios, Zabbix, Monitoring and troubleshooting Java Application Servers
Linux Administrator
Radiant Info Systems
01.2014 - 09.2016
- Involved in the Data Centre monitoring and maintenance, Handling Linux L1 & L2 Support, System administration, File system management, Monitoring system performance, Troubleshooting and Performance Tuning, User Administration and Service Management, Installation of RPMs - Package Installation and Patch Management, Nagios Installation and Configuration, Install, Deploy and Update the Application in the WebSphere Network Deployment periodically, Maintenance, Monitoring of WebSphere ND and Node Servers, Java Application Deployment and Tuning of WebSphere, JBOSS and Tomcat, Configuration and Management of Apache and Nginx Web Servers, Report Generation and Communication with client, Monitoring using Nagios Monitoring tool, Making Daily, Weekly and Monthly reports for the activities of the datacenter, Interacting with Application team and the database team, Incident and Ticket Management in the OTRS Ticketing system
Customer Service Engineer
Wipro InfoTech
12.2012 - 11.2013
- Linux and Open Source Technologies at, Job Profile includes service delivery of Open source solutions, post implementation support, hardware support, Implementation practice and Infrastructure management, It's a Central Government project, This includes installation of RHEL on more than 500 servers, fine tuning of OS to meet the requirements, Implemented mailing system and other infra servers like RADIUS, LDAP, Co-ordination with different teams like network, storage, security to build the Data Centre infrastructure, Managing the workload distribution among the team and co-ordination with them, Doing the system study and suggest the required changes in infrastructure to meet the customer requirements, Implemented MySQL servers as part of various projects, Implemented Apache web server for various projects, Giving technical support for customers, Proving hardware support for dell blade and rack servers, Updating firmware and bios of the server
Education
Master of Computer Applications -
M G University Kottayam
Kottayam, KLBSc: Computer Applications -
M G University
Kottayam, KeralaDescription
Title: Sr Release Engineer
Accomplishments
- Elected for GMVP Award from Release Team(Global Most Valuable Player)
- Spot Awards for troubleshooting Production Issues
Timeline
Technical Support Specialist
Itron
11.2023 - Current
Sr Release Engineer
Speridian
09.2018 - 05.2023
DevOps Engineer
Altisource
09.2016 - 11.2017
Linux Administrator
Radiant Info Systems
01.2014 - 09.2016
Customer Service Engineer
Wipro InfoTech
12.2012 - 11.2013
BSc: Computer Applications -
M G University
Master of Computer Applications -
M G University Kottayam