Vimalendu Pandey

BAU:

• Automation of Process with respect to InfoSec Guidelines via leveraging SailPoint & ServiceNow Tool.
• People-Mover Management i.e New-Hire/Rehire Onboarding, REORG, Transfer, Termination.
• User Administration on Wind.AD, Exchange, UNIX, SQL Server
  Managing Data Access & Security by Manually or leveraging tool like Varonis DataAdvantage & DataPrivilage for Share Folders and other Sensitive Data Management.
• Administration for 3rd party software licensed or in-house software's (RSA; BES, ALM, etc.).
• Working & adhere to SAS and SOX audit requirements pertaining to Identity & Access Management job requirements, obtaining and documenting required approvals & doing Recertification's.
• UNIX administration via UNIX servers for Client View Portal's Access's
  Provisioning & De-Provisioning Sybase; SQL Database; Oracle Access
  Using MySQL & PowerShell to Extract Data for Various reports @ SAS and SOX audit requirements pertaining to IAM.
• Communicating Changes or updating Internal & External Stakeholders for any Policy/Process change.
• Trained new employees on basic customer service techniques and procedures.

Projects:

• Handled Onboarding & Managing 3rd Party 'Bank Portals' to be internal AIM Guided Purview.
• Managed a cross-functional team for Onboarding & Upgrading the Varonis tool.
• Managed a cross-functional team for Onboarding & Access Automation for Archer;Red Oak Ad Master, etc Tools.
• Led integration of Mobility tool (MobileIron)
• Successfully Running ServiceNow project to get Requirement from Business & Converting input for Developer team for User Catalog Creation, and Integration Automation Tool SailPoint wherever required.
• Implemented Recertification Process and Worked with Internal IT Audit team for Governance & Data Analysis.

• Placed under GAM {Global Account Management} as Analyst handling Tier/Lvl-2.
• Member of AD & Exchange Team, responsible to handle all L-2 incidents for Client “EMC2”.
• Handling of all Account Production/Security Request related to AD & Exchange.
• Responsible for handling following client details:
  Handling of Active Directory.
  Handling of Antivirus, Antispam.
  Handling of Email Archiving.
• Time to Time Modification & Update of Accounts Roles/Policies/OU, etc.
• Handling Triage issue on email client application like Outlook, Entourage.
• Responsible for Technical Document writing & updating of the details for various process documents for facilitation of team & keeping track of new software problem occurrences’ & proper classification reporting for them.
• Responsible to handle IR with major issue of Root Cause Analysis.
  Involved in transitions like Aprimo, SAP based Propel etc. & imparting training for the same to team.

Profile included Server management, Simple Domain & Active directory A/C management, Working & Troubleshooting Lotus Notes, Troubleshooting Mainframe Applications, & initial Network troubleshooting and sending trouble tickets to different resolver groups within IBM to get the issue resolved at the earliest.