VIMAL J

KOCHI

Summary

Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.

Overview

years of professional experience

Work History

Store Manager

MORE RETAIL PVT. LTD

KOCHI

05.2012 - 09.2024

Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Organized promotional events to increase product awareness.
Analyzed financial data to identify areas of improvement.
Identified opportunities for cost savings through waste reduction initiatives.
Provided feedback on marketing campaigns to improve effectiveness.
Trained and mentored associates to teach daily tasks and procedures.
Managed inventory tracking and physical inventory counts to minimize loss.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Reviewed customer feedback to make operational improvements and promote satisfaction.

Education

SCHOOL OF INFORMATION & INSTRUMENTATION TECHNOLOGY

KOTTAYAM

03-2010

VHSE

ERNAKULAM

03-2009

SSLC

KOONAMMAVU

03-2007

Skills

Retail Inventory Management
Store operations oversight
Promotional planning
Personnel development
Team Development

Store Merchandising
Store operations
Root Cause Analysis
Staff Management
Customer Relations

Languages

Malayalam

First Language

Tamil

Intermediate (B1)

English

Intermediate (B1)

Date of Birth

26 July 1990

Permanent address

THOTTAPPAD(H), CHITTETHUKARA, CSEZ P.O, KOCHI, KERALA

References

References available upon request.

Timeline