Vimisha Pillai
New Panvel
Summary
To work in a challenging environment, which enhances my skill sets and helps me shoulder higher responsibilities. My key objective is to continue my career by leveraging my rich work experience and strong educational background.
Overview
22
22
years of professional experience
Work History
Assistant Vice President
YES Bank Limited
05.2023 - Current
- Handling Regulatory correspondence, timely & accurate dissemination, complete response submission.
- Identification and timely dissemination of circulars.
- Accurate maintenance of the Master file, encoding of new returns, publishing of monthly and fortnightly MIS for Regulatory communications, circulars and returns respectively.
- Maintenance of Excels for Regulatory Communications, Circulars and returns.
- Preparation & Submission of Regulatory Returns pertaining to RBI, Depository Participants, Exchanges and other regulators like PFRDA.
- Effective Liasoning with regulators and internal stakeholders.
- Maintain constant connect with the regulators/authorities & provide the required information within the least possible time with all supporting documents.
- Ensure periodic review and updation of Operation manual and processes followed by the Department.
- Preparation of the fortnightly Dashboard to CCO.
- Preparation of notes for ACB/Board as and when required.
- Tracking & Handling of complaints on Regulators portal.
Senior Manager
Axis Bank Limited
09.2020 - 05.2023
- Handling all inward & outward correspondence centrally and updation in CAMS. Previously used Talisma.
- Receive notices from RBI, SEBI, CBI, ED, SFIO etc. & provide them with all the necessary information.
- Coordinate with the concerned department’s w.r.t the notice received & ensure timely submission of all relevant documents to respective authorities.
- Maintain constant connect with the regulators/authorities & provide the required information within the least possible time with all supporting documents.
- Monitoring of Regulatory Returns as per the frequency and prepare monthly note for submission to ED.
- Monitoring on Penalty/Show cause/warnings received from Regulator/SEBI/LEA and prepare a monthly note for submission to ED.
Manager
Axis Bank Limited
06.2019 - 09.2020
- Handling the MIS for Pan India of large corporate.
- Act as single point of contact / nodal person for all audit, MIS related matters for the team as warranted and ensuring timely and correct reporting of all reporting requirements including internal.
- In collaboration with the team members formulating an ideal business strategy and relentless pursuit for achieving recovery in the accounts allocated.
Manager
Axis Bank Limited
10.2012 - 06.2019
- Handling resolution of large corporate cases which involves CDR, SDR, forced sale of assets, settlement etc. with an effort to maximise the recovery and minimize losses.
- My job primarily involves assisting and actively involve with team comprising resolution Relationship Managers and legal resource/official(s), in NPA management, resolution, credit management, MIS etc.
- Act as single point of contact / nodal person for all audit, MIS related matters for the resolution team as warranted and ensuring timely and correct reporting of all reporting requirements including internal and regulatory.
- In collaboration with the team members formulating an ideal resolution strategy and relentless pursuit for achieving recovery in the accounts allocated.
- Ensuring that the bills for payment to vendors are properly processed and payment made to the vendors within reasonable time.
Assistant Manager
Axis Bank Limited
05.2009 - 10.2012
- Key objectives is to assist customers including corporate client’s, branches & money changers to gain a greater understanding of the size, scale and performance of the business today, as well as the opportunities that lie ahead in the future.
- My role was of Relation Manager for handling clients and cross selling the prepaid cards (travel cards & foreign currency) to existing corporates and its employees.
- Co-ordinating with internal & external teams for processing card loading on timely basis & encashing the same.
- Maintain best physical working conditions in the work place by providing and making available Forex as per the requirement in the most secured working environment which allows the individual and work groups to perform their tasks efficiently and without any interruption.
- Vendor Management, Corporate Forex requirement, etc. were the focused responsible areas.
- Successfully have managed to generate business from assigned customers & ensured better services.
- Was successful in tying up with new corporates for generating more business.
Assistant Manager
Axis Bank Limited
09.2008 - 05.2009
- Handling new & existing credit cards holders at Mumbai Circle.
- Interacting with branches to gain a greater understanding of the feedback of customers & other departments.
- Maintaining the MIS for PAN India card desk.
Financial Advisor
J P Morgan Ltd
10.2006 - 09.2008
- Handling sales of Chase Cards and servicing the existing & new card holders.
- Upselling the products offered by the bank to the customer.
- Handling customer queries, grievances and providing appropriate solution & reporting to the team leader.
- Conducting trainings for junior “Customer Service Professionals” & monitoring their calls.
- Have been rewarded for completing the sales targets & have been a consistent performer.
Financial Advisor
Intelenet Global Services Ltd.
03.2004 - 10.2006
- Providing customer service to new & existing card holders & upselling.
- Handling customer queries, grievances and providing appropriate solution & reporting to the team leader.
- Have achieved recognition for maintaining 100% best quality throughout the tenure.
Customer Service Executive
Wipro Ltd
02.2003 - 03.2004
- Handling Sales of Capital One credit cards.
- Selling the cards to the client database provided & keeping a track of sales progress & reporting to the management, developing & implementing sales strategies.
- Co-ordination and follow-up with quality team & other departments such as Operations with related issues.
Education
Master’s in Business Management -
NMIMS
Mumbai04.2025
T Y B com -
Elphinstone College (Mumbai University)
Mumbai01.2003
PC-Applications & Internet -
Bhavan’s College
Mumbai01.2002
H.S.C.E. (Vocational) -
Elphinstone College (Mumbai University)
Mumbai01.1999
S.S.C.E. -
Auxilium Convent High School
Mumbai01.1997
Skills
- Regulatory compliance
- Financial analysis
- Project management
- Data analysis
- Customer service
- Team collaboration
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 06/26/80
- Marital Status: Single
Timeline
Assistant Vice President
YES Bank Limited
05.2023 - Current
Senior Manager
Axis Bank Limited
09.2020 - 05.2023
Manager
Axis Bank Limited
06.2019 - 09.2020
Manager
Axis Bank Limited
10.2012 - 06.2019
Assistant Manager
Axis Bank Limited
05.2009 - 10.2012
Assistant Manager
Axis Bank Limited
09.2008 - 05.2009
Financial Advisor
J P Morgan Ltd
10.2006 - 09.2008
Financial Advisor
Intelenet Global Services Ltd.
03.2004 - 10.2006
Customer Service Executive
Wipro Ltd
02.2003 - 03.2004
Master’s in Business Management -
NMIMS
T Y B com -
Elphinstone College (Mumbai University)
PC-Applications & Internet -
Bhavan’s College
H.S.C.E. (Vocational) -
Elphinstone College (Mumbai University)
S.S.C.E. -
Auxilium Convent High School
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