Vimitha Varghese

In an Individual contributor role that demonstrates leadership qualities.

• Vendor Management - Perform as a functional bridge between external vendors as well as internal stakeholders.
• Coordinate all vendor management tasks including working with external vendors and internal employees.
• Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished.
• Ensure to track, measure, report, and evaluate vendor performance.
• Troubleshoot all vendor problems and present them to management as required.
• Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.
• Able to prioritize and distribute daily work to meet deadlines and goals
• Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities
• May provide guidance and direction to less experienced team members
• Ensures quality service with effective and efficient operations support for internal business partners and external customers/clients/Stakeholders
• Direct interaction with clients for resolution of queries and follow-up on documentary exceptions
• Contributing towards department efforts in the areas of constant process improvement, improving Productivity
• Exceptionally knowledgeable in invoice processing procedures and programs in ARIBA/Appian.
• Organizational and time management skills needed to perform all job requirements promptly
• Multiple processes of invoices including PO, summary including verification and audit of approvals and supporting documentation
• Matching PO's supporting documents according to department guidelines
• DATA - Translating numbers and facts to inform strategic business decisions
• We are analyzing sales figures, market research, logistics, and transport data.
• Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
• Managed inventory levels effectively, maintaining accurate records for timely replenishment of stock when required.
• Implemented quality control measures, resulting in a significant reduction of errors within the department.
• Enhanced team productivity by facilitating regular training sessions and providing constructive feedback.
• Developed strong relationships with key stakeholders, ensuring smooth operations across departments.
• Championed change initiatives leading to enhanced organizational effectiveness within the department.
• Analyzed data to identify trends and areas of improvement within the department's performance metrics systematically.
• Coordinated daily operations to meet company objectives and deadlines consistently.
• Improved customer satisfaction rates with prompt issue resolution and proactive follow-ups.
• Ensured compliance with company policies, industry regulations, and safety standards throughout all operations activities.
• Conducted regular audits of systems and procedures to maintain optimal functionality at all times for efficient operation management.
• Evaluated vendor performance, identifying growth opportunities and recommending promotions accordingly.

• Ensure that the catalog contains accurate, comprehensive, and high-quality product information
• Develop relationships with e-commerce portal POCs'
• Coordinate with various internal teams like Sourcing, e-commerce, Marketing, and Warehouse teams
• Ensure that ongoing offers/promotions etc...are accurately reflected on online marketplaces
• Track KPIs of products to ensure visibility and sales
• Identify opportunities and trends in the market and highlight them internally.
• Reduced instances of duplicate entries through diligent monitoring and prompt resolution of identified issues.
• Streamlined catalog processes for increased efficiency by collaborating with cross-functional teams.
• Optimized search functionality by implementing relevant keywords and categorization strategies for products.
• Developed performance metrics to measure the success of implemented changes within the catalog process.
• Improved customer satisfaction with timely and accurate catalog updates, ensuring product information was current and reliable.
• Assisted in training new Catalog Associates, sharing expertise on best practices and company guidelines.
• Served as a subject matter expert on catalog management within the organization, providing guidance and support to colleagues when needed.
• Supported data quality initiatives, conducting regular audits to maintain high standards in product listings.
• Managed vendor relationships, working closely to resolve issues related to product listings or content inaccuracies.