Vimmy Vashistha
Assistant Manager- PMO/Analyst
Ghaziabad
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Assistant Manager - PMO/Data Analyst
Splisys IT Consulting Pvt Ltd
Noida
03.2023 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
PMO Associate & Process Executive
Splisys IT Consulting Pvt Ltd
Noida
10.2021 - 02.2023
- Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements.
- Presented analytical documentation to [Type] clients, translating complex studies into universally comprehensible language.
- Drafted analyses of new and emerging [Type] technologies, recommending improvements where appropriate.
- Analyzed project performance data to identify areas of improvement.
- Reported regularly to managers on project budget, progress and technical problems.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Facilitated workshops to collect project requirements and user feedback.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed and implemented project plans and budgets to ensure successful execution.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Assigned tasks to IT personnel and junior module staff, delegating work orders based on individual employee proficiencies.
Process Associate
Splisys IT Consulting Pvt Ltd
Ghaziabad
09.2020 - 09.2021
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Monitored and reported on process performance to verify compliance with established standards.
- Prioritized initiatives to increase success rates of strategic projects.
- Determined and recommended methods to implement improvement opportunities.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Offered data-driven recommendations to align company strategies and process improvement initiatives.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Conducted regular reviews of operations and identified areas for improvement.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained database systems to track and analyze operational data.
Business Analyst
Mobiquest Mobile Technologies Pvt Ltd/ Paytm
Noida
06.2019 - 08.2020
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Assessed business requirements to forecast annual budgetary operational costs.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Generated business intelligence reports to inform strategic decision-making.
- Performed gap analysis to identify areas of improvement.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Executed analysis of risks and identified risk mitigation strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Surveyed clients to ascertain requirements and expectations for product.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Deployed predictive analytics models to forecast future trends.
- Implemented business intelligence solutions to increase operational efficiency.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Developed data mining algorithms to identify and classify patterns in data.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Designed and developed data pipelines to acquire, clean and process data.
- Provided technical support for troubleshooting analytics and reporting issues.
- Generated standard and custom reports to provide insights into business performance.
- Collaborated with stakeholders to identify business needs and data sources.
- Created data models to support decision-making processes.
- Developed and maintained data warehouses and data marts to support business operations.
- Identified patterns and trends in large data sets and provided actionable insights.
- Created dashboards to monitor and track key performance indicators.
- Optimized data access and storage to improve performance of analytics systems.
- Generated ad-hoc reports to evaluate specific business requirements.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Utilized data visualization techniques to present and explain complex data sets.
Business Analyst
A1 Commerce
09.2018 - 06.2019
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Created detailed [Type] reports from [Type] research for review by development team.
- Exercised critical thinking to resolve [Type] error in [Type] reports.
- Assisted [Type] departments and [Type] staff to improve client satisfaction.
- Performed independent analysis of [Area of expertise] and modeled resulting data.
- Gathered and documented requirements for projects.
Education
Bachelor of Computer Applications -
IMS UC Campus
Ghaziabad 08.2012 - 07.2015
Master of Computer Applications -
ABES Engineering College
Ghaziabad 08.2015 - 07.2017
Skills
Project Management
undefinedAccomplishments
· Awarded as “Star Performer” in consultant category year 2023.
· Awarded for “Outstanding performance and lasting contribution” in MASAR projects.
· Online delivery of all the deliverables and other quality products made a successful go live.
· Have been important part of L1 support after successful Go-Live (UAE Project).
· Onsite presence (UAE) made successful closure of hyper care.
· Proactive response on tickets have saved high number of SLA breaches.
· Formulated successful risk mitigation plans to bring down the issues.
· Represented organization and competed along with cross modules showing the facts & figures along with cross module dependability to bring out the clarity in decision making.
· Maintained small details in data which helped in negotiating with client on financial terms for bringing the best within the organization.
· Have been appreciated for quick responsive nature and quality to drill down under data with details specifically.
Certification
Certified for completion on project by Tata regarding Data Visualization: Empowering Business with Effective Insights
Timeline
Assistant Manager - PMO/Data Analyst
Splisys IT Consulting Pvt Ltd
03.2023 - Current
Certified for completion on project by Tata regarding Data Visualization: Empowering Business with Effective Insights
12-2022
Skill Nation: Completed masterclass on Advance Excel & Power BI
06-2022
Udemy: Power BI Link : https://www.udemy.com/certificate/UC-34330947-eaf9-456d-a2c2-a3a71ee2e311/
05-2022
PMO Associate & Process Executive
Splisys IT Consulting Pvt Ltd
10.2021 - 02.2023
JS Academy (Online): Completed 5-day workshop on Creating Effective Dashboards
06-2021
Process Associate
Splisys IT Consulting Pvt Ltd
09.2020 - 09.2021
Business Analyst
Mobiquest Mobile Technologies Pvt Ltd/ Paytm
06.2019 - 08.2020
Business Analyst
A1 Commerce
09.2018 - 06.2019
Master of Computer Applications -
ABES Engineering College
08.2015 - 07.2017
Bachelor of Computer Applications -
IMS UC Campus
08.2012 - 07.2015
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