Vineet Verma
Bulandshahr
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Junior Associate
HDFCERGO GENERAL INSURANCE COMPANY
Noida
04.2022 - Current
- Managed customer relations through communication and helpful interactions.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
Customer Service Representative
Dhani Loans And Services
Noida
11.2021 - 04.2022
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Customer Service Representative
HealthyBazar.Com
Noida
11.2020 - 05.2021
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Tracked customer service cases and updated service software with customer information.
- Processed customer service orders promptly to increase customer satisfaction.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
MBA - Business Management
07.2022 - Current
BBA - Business Administration And Management
07.2018 - 06.2021
Skills
Preparing reports
undefinedTimeline
NMIMS - MBA, Business Management
07.2022 - Current
Junior Associate - HDFCERGO GENERAL INSURANCE COMPANY
04.2022 - Current
Customer Service Representative - Dhani Loans And Services
11.2021 - 04.2022
Customer Service Representative - HealthyBazar.Com
11.2020 - 05.2021
CCS University, Meerut - BBA, Business Administration And Management
07.2018 - 06.2021
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