Vinay A G

• Built and managed algorithmic trading strategies in derivatives; delivered 24% YoY returns.
• Raised Rs.50M+ from HNIs and investors through close-network outreach.

Led support, seller success, and last-mile delivery ops; improved retention and repeat purchases.

Reduced delivery TAT from 3 to 2 days and improved customer LTV by 34%.

Developed dashboards and internal QA systems for monitoring order fulfillment and resolution cycles.

Led end-to-end Sales, Marketing, and Customer Success for the Home Tuition vertical.

Increased sales funnel conversion by 20% and LTV from Rs. 13,000 to Rs. 18,000 through operational and strategic enhancements.

Introduced structured onboarding and support systems, improving satisfaction and reducing churn.

Aligned customer engagement with academic outcomes, helping 70% of students improve test scores.

DocsApp (now MediBuddy), Bengaluru | Mar 2015 – May 2016

Built and launched tech-enabled health services (consultations, diagnostics, medicine delivery).

Scaled operations to a Rs. 10L monthly run rate; secured $1.2M in funding with the founding team.

Forged national partnerships with labs and pharmacies for service fulfillment across India.

Directed a 150-member Inside Sales team; doubled lead conversions and reduced CAC by 40%.

Oversaw a distributed operations team of 2,000+ tutors; improved service delivery from 70% to 95%.

Collaborated with engineering and product teams to improve performance tracking systems and build scalable operational processes.

Reduced tutor idle time by over 85%, optimizing capacity and improving utilization metrics.