Vinay Babu M H
Summary
I am a customer-focused salesman with a proven track record of meeting targets using expert techniques. I am skilled in growing and maintaining customer loyalty through exceptional service and astute management. I am a hardworking employee who is enthusiastic about learning the field inside and out. I am always looking for opportunities to learn new skills and contribute to the success of the team. I possess strong administrative, relationship-building, and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
SALES ASSOCIATE & COMMERCIAL TRAINEE
ZARA (AZADEA)
07.2022 - Current
- Provided exceptional customer service by greeting customers, answering inquiries and offering recommendations
- Engaged with customers to build rapport and loyalty
- Answered customer questions about sizing, accessories and merchandise care
- Guided customers on purchases based on interests, promotions, and other sales preferential parameters
- Performed general store upkeep during store hours and after closing, including cleaning messes, organizing shelves, and restocking items
- Manned and walked the sales floor, proactively and reactively assisting customers with questions, concerns, and item purchases.
GUEST EXPERIENCE AMBASSADOR
DUBAI AIRPORT TERMINAL3 - GXA
01.2022 - 07.2022
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback
- Met customer call guidelines for service levels and handle time
- Followed up on unresolved customer issues to investigate and resolve problems
- Ability to handle high-stress situations with a calm and empathetic approach
- Responded to customer requests with friendly, knowledgeable service and support.
DSR TEAM LEADER
MOTUL LUBRICANTS
11.2020 - 09.2021
- B2B, B2C Marketing and brand promoting
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs
- Developed strong teams by skillfully recruiting, orienting and training loyal, hard working employees
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget
- Analyzed sales to identify top performing products.
SALES EXECUITIVE
ENI LUBRICANTS
10.2017 - 11.2019
- B2B, B2C Marketing and brand promoting
- Worked with cross functional team to develop and implement targeted sales strategies
- Communicated with potential leads via phone calls, cold emails and in person, providing information about product portfolio
- Maintained company website, updating content and adding relevant information to attract and convert highly qualified leads
- Processed received client feedback on time to achieve maximum client satisfaction
- Maintained price lists and sales documents capturing data on customers and marketing and sales budget.
Education
Diploma In Mechanical Engineering - Mechanical Engineering
Sri Jayachamarajendra College of Engineering
Mysore, India 04.2001 -
Secondary Education
Banumaiah Boys School
Mysore, India03.2012
Skills
Personal Information
- Passport Number: R7000626
- Date of Birth: 11/09/1996
- Nationality: INDIAN
- Marital Status: SINGLE
- Visa Status: WORK VISA
Additional Information - Key Achievement
ACHIEVED A 98.5% CUSTOMER FEEDBACK SCORE UPON FIRST MONTH OF WORK AND MAINTAINED IT UNTIL NOW
Languages
ENGLISH FLUENT
HINDI FLUENT
URDU FLUENT
KANNADA FLUENT
TAMIL FLUENT
Disclaimer
I HEREBY DECLARE THAT THE INFORMATION FURNISHED ABOVE IS TRUE TO THE OF MY KNOWLEDGE
Timeline
SALES ASSOCIATE & COMMERCIAL TRAINEE
ZARA (AZADEA)
07.2022 - Current
GUEST EXPERIENCE AMBASSADOR
DUBAI AIRPORT TERMINAL3 - GXA
01.2022 - 07.2022
DSR TEAM LEADER
MOTUL LUBRICANTS
11.2020 - 09.2021
SALES EXECUITIVE
ENI LUBRICANTS
10.2017 - 11.2019
Diploma In Mechanical Engineering - Mechanical Engineering
Sri Jayachamarajendra College of Engineering
04.2001 -
Secondary Education
Banumaiah Boys School
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