Vinay Chavadi

Spearheaded digital transformation of both Product and ITES divisions leveraging key platforms like Atlassian, SharePoint, and homegrown apps like QRA and 247 Remote to bolster productivity, collaboration, and product development

• Championed agile methodologies and led successful technology transitions, including 10x increase in Atlassian Suite usage and 40% improvement in team productivity
• Mastered diverse technologies, from .NET and EMGU Open CV to Azure cloud services and GenAI, to conceive and deploy innovative solutions like 247 Remote (WFH employee monitoring) and Synergyn (Performance Management)
• Championed cloud migration, leveraging Azure App Services, Functions, and Event Grid to optimize performance and solve business problems
• Built seamless cross-platform integrations with Salesforce, NetSuite, SharePoint, and internal apps, fostering data exchange and collaboration
• Implemented data-driven decision making, utilizing analytics to assess platform and app performance, identify improvement opportunities, and prioritize technology investments
• Championed cost optimization initiatives, including cloud migration and strategic licensing agreements, achieving 12% reduction in IT infrastructure costs
• Introduced GenAI and advanced technologies to QRA, leading to 15% increase in call quality scores and 20% reduction in customer complaints
• Built strong relationships with stakeholders across departments and geographies, effectively managing cross-functional, multi-geo teams
• Fostered culture of innovation and collaboration within IT team, encouraging development of homegrown apps with product potential
• Championed clear communication and transparency, regularly engaging senior management and demonstrating value and impact of IT initiatives.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

• Managed a service line at Aditya Birla Minacs, overseeing a SharePoint Center of Excellence and delivering solutions for diverse clients including Aditya Birla Group companies and other global companies
• Led development teams for Total Systems for their clients Washington Mutual (previously Providian) and RBS
• Total Systems (TSYS), a prominent Credit Card Processing System provider
• Successfully executed implementation of their business processes on TSYS's proprietary platform.