JIRA

Dynamic leader with a proven track record at Deutsche Bank, excelling in strategic planning, project management, and transformative solutions. Adept at people management, I've driven efficiency improvements and technological advancements.Passionate about leveraging data analysis and banking operations expertise to deliver exceptional results. Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
CSPO-Certified Scrum Product Owner®
Spearheaded strategic and tactical solution initiatives for commercial lending department.
Managed the end-to-end project lifecycle for software development projects, ensuring delivery on time and within budget.
Revamped existing business processes by creating transformation programs, enhancing operational efficiency.
Executed change initiatives to facilitate technology transitions within business units.
Proactively identified areas for automation and implemented automation initiatives across five processes, saving 10 FTE efforts. Well-versed in BOT, Microsoft Power Platforms, Tableau, SharePoint, JIRA, Confluence, and Power BI.
Delivered key initiatives such as Track & Pay, BT Loans Decommissioning, migration from Loan IQ-DB2 to Oracle, and developing a Static Data Utility for CB Ops team.
Developed a mailbox management solution utilizing Power Automate and SharePoint.
Currently managing projects like Loan IQ upgrade from version 7.3.2 to 7.6.5, group mailbox optimization, and RPA solutions for lending.
Supervise team of five associates in project and change management.
· Led programs like Showcase360, ADAPT & Project BOLD, Idea box to enhance the knowledge of operations and showcase the new technologies within organization
Work closely with Operations stakeholders and cross-functional leads to create solutions for SII (self-identified issues) and close the same with risk within the timelines.
· Ensure all project updates and communications are published on regular intervals via VP connects, News Letter, Branch & Middle office connects and weekly updates emails
Led the end-to-end project lifecycle for the ACES tool, ensuring timely and on-budget delivery for Quality Control (QC) and Assurance projects.
Implemented change management strategies for new systems, processes, and technologies.
Managed the migration of the QC function to ACES, overseeing audits, amendments, and report generation.
Developed and implemented RPA tools to automate collateral monitoring, improving efficiency by 14%.
Supervised a team of 15+ FTEs for QC checks on loan products for HNW/UHN clients across global regions (US, EMEA, APAC).
Led process improvements using tools like Xceptor, Alteryx, Tableau, and Qlik Sense/View.
Managed Quality Assurance teams for loan authorities, fees, and credit teams, specializing in credit risk and servicing of syndicated, bilateral loans, and US mortgages.
Implemented BI dashboards using Tableau for PBA, EMEA, and Asia regions.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
JIRA
Loan IQ
Power Automate
RPA- Blue Prism
Tableau
Confluence