Vinay Kumar Joshi
Housekeeping
Haldwani,UT
Summary
"A detail-oriented and reliable individual with a passion for maintaining clean and organized environments, seeking a housekeeping position to contribute to a positive and comfortable experience for guests."
Overview
12
12
years of professional experience
31
31
years of post-secondary education
2
2
Languages
Work History
Supervisor
Gujarat Pest Control Services
, Gujarat
07.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks..
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Supervisor
Gujarat Pest Control Services
Jaipur, Rajasthan
05.2022 - 05.2023
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Housekeeping Supervisor
Dharohar Retreat By Vista Group
Mukteshwar, Uttarakhand
12.2021 - 05.2022
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeping Trainee Supervisor
Lord Group Of Hotels (Pre-Opening)
Rajkot, Gujarat
01.2019 - 02.2020
- Adhered to safety guidelines and protocols during the trainee period, minimizing accidents and injuries in the workplace.
- Cultivated strong communication skills by interacting with diverse guests and coworkers, promoting a positive work environment among team members.
- Improved room cleanliness by learning and implementing proper housekeeping techniques.
- Participated in team meetings to share progress updates and receive valuable feedback from experienced colleagues, fostering continuous improvement throughout the training period.
Housekeeping Room Attendant
The Lalit (Bharat Hotels Ltd)
Jaipur, Rajasthan
05.2017 - 06.2018
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Disposed of trash and recyclables each day to avoid waste buildup.
Housekeeping Room Attendant
"Aamod Resort Bhimtal by Tarangan Hospitality"
Bhimtal, Uttarakhand
04.2015 - 03.2017
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Job Trainee
Radisson Blu Chennai City Centre
Chennai, Tamilnadu
01.2014 - 06.2014
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
Industrial Exposure Trainee
The Manu Maharani Hotel Nainital(D.S Group)
Nainital, Uttarakhand
09.2013 - 12.2013
- Exceeded performance expectations in multiple areas, including problem-solving, teamwork, and adaptability under pressure circumstances.
- Increased employee skill levels by creating engaging training materials and conducting hands-on instruction sessions.
- Maintained detailed documentation of processes, procedures, and equipment specifications for future reference and training purposes.
- Conducted research on industry trends to stay current with emerging technologies and best practices impacting the industrial sector.
Education
Diploma in Hotel Management - Hotel Management and Catering Technology
Amrapali Institute of Hotel Management
Lamachaur 04.2001 - 01.2015
Bachelor of Arts - Bachelor
Uttarakhand Open University
Haldwani, India 04.2001 -
Intermediate - P.C.B
Uttar Pradesh Board
04.2001 - 01.2012
High School -
Uttar Pradesh Board
06-2008
Roles And Responsibilities
- Respond to Guest Requests, Guest satisfaction and inspection guest rooms.
- Report to maintenance problems, safety hazards to senior managers and follow up to ensure swift resolution.
- Order supplies and maintain inventory for Cleaning product.
- Report any loss and found items.
- Handle The guest complaint and my colleagues.
Extra Education
Diploma in Hotel Management and Catering Technology, Amrapali Institute of Hotel Management Lamachaur Haldwani, 2015
It Credentials
MS-DOS, WIN 9X, WIN XP, WIN 2000, WIN 2007, WIN 2010, HTML, MS-Office, Excel, Internet
Disclaimer
I hereby declare that my all above information’s are true and correct to the best of my knowledge and belief.
Personal Information
- Father's Name: Mr. Jeevan Chandra Joshi
- Date of Birth: 08/20/92
- Marital Status: Married
Skills
Site coordination
undefinedWork Preference
Work Type
Full TimeWork Location
On-SiteRemoteTimeline
Supervisor
Gujarat Pest Control Services
07.2023 - Current
Supervisor
Gujarat Pest Control Services
05.2022 - 05.2023
Housekeeping Supervisor
Dharohar Retreat By Vista Group
12.2021 - 05.2022
Housekeeping Trainee Supervisor
Lord Group Of Hotels (Pre-Opening)
01.2019 - 02.2020
Housekeeping Room Attendant
The Lalit (Bharat Hotels Ltd)
05.2017 - 06.2018
Housekeeping Room Attendant
"Aamod Resort Bhimtal by Tarangan Hospitality"
04.2015 - 03.2017
Job Trainee
Radisson Blu Chennai City Centre
01.2014 - 06.2014
Industrial Exposure Trainee
The Manu Maharani Hotel Nainital(D.S Group)
09.2013 - 12.2013
Diploma in Hotel Management - Hotel Management and Catering Technology
Amrapali Institute of Hotel Management
04.2001 - 01.2015
Bachelor of Arts - Bachelor
Uttarakhand Open University
04.2001 -
Intermediate - P.C.B
Uttar Pradesh Board
04.2001 - 01.2012
High School -
Uttar Pradesh Board
Similar Profiles
Ryan Baker T/A Termex Pest Control ServiRyan Baker T/A Termex Pest Control Servi
Pest Control Technician at Wilco Pest Control ServicesPest Control Technician at Wilco Pest Control Services
ESTHER MAWULIESTHER MAWULI
Customer relationship officer at Nikao Pest Control ServicesCustomer relationship officer at Nikao Pest Control Services
Chase GarlickChase Garlick
Finance Manager at FM Services, LLC (dba: Fox Pest Control)Finance Manager at FM Services, LLC (dba: Fox Pest Control)