Vinay K
Bengaluru
Summary
- Pursue opportunities within a progressive organization, utilizing extensive expertise in Information Technology, focusing on Requirement Analysis, Design, and Development to foster both personal and organizational advancement.
- Offering over 8 years of experience in Information Technology, specializing in Requirement Analysis, Design, and Development across various industries.
- Working as System Analyst II at Oracle Cerner Healthcare, actively engaging in the EDI domain to enhance operational efficiencies within the HealthCare industry.
- Demonstrate strong capabilities in SQL, Python (including Pandas and NumPy), and Business Intelligence tools, effectively converting unprocessed data into valuable insights that inform strategic business choices.
- Successfully leveraged Power BI reports and dashboards that integrate intricate data sources, while showcasing robust debugging and troubleshooting skills to ensure optimal performance.
- Proficient in formulating SQL queries that generate calculated columns, measures, and intricate calculations, effectively extracting significant insights from data.
- Demonstrates a strong analytical mindset and problem-solving skills, with a proven capability to dissect complex data sets and derive actionable insights that inform strategic business decisions and enhance operational efficiency.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
4
4
Languages
Work History
System Analyst II
Oracle Cerner Healthcare
Bengaluru
01.2024 - Current
- Company Overview: Domain: HealthCare
- Collaborating closely with clients to gather requirements and design comprehensive reports that meet specific business needs, ensuring alignment with organizational goals
- Establishing connections to Power BI, developing intricate reports tailored to client specifications, thereby enhancing data-driven decision-making processes
- Integrating data from multiple sources into Power BI utilizing Power Query, SQL queries, and Python, ensuring the accuracy, consistency, and reliability of data for reporting purposes
- Conducting thorough root cause analyses to identify and resolve performance issues, implementing solutions that optimize system efficiency and user experience
- Enhancing visual representations of data through innovative design techniques, improving the clarity and impact of reports for stakeholders
- Executing performance optimization strategies to streamline data processing, resulting in faster report generation and improved operational efficiency
- Identifying and rectifying bugs within the reporting framework, ensuring seamless functionality and user satisfaction
- Domain: HealthCare
Technical System Engineer
Cerner Healthcare Solutions Pvt. Ltd.
Bengaluru
12.2019 - 01.2024
- Company Overview: Domain: Healthcare
- Prioritized and managed a work queue in accordance with service level agreements, documenting investigations and resolutions to maintain high standards of service delivery
- Engaged in the HARC (Health Analytics Revenue Cycle) Project, monitoring job performance and addressing failures to mitigate impacts on the revenue cycle team
- Analyzed performance issues on client domains, employing diagnostic techniques to identify root causes and implement effective solutions
- Collaborated with cross-functional teams to ensure timely resolution of service requests, enhancing overall operational efficiency
- Developed and maintained comprehensive documentation of processes and procedures, ensuring compliance with industry standards and best practices
- Facilitated communication between technical teams and clients, ensuring clarity and understanding of service expectations and deliverables
- Domain: Healthcare
Technical Software Analyst
Accenture
Bengaluru
01.2017 - 11.2019
- Company Overview: Client: Shell, Domain: Oil and Energy, Environment: Oracle DB, LINUX
- Utilized the SERVICE NOW ticketing tool to manage incident and request tickets, ensuring timely resolution and documentation of all issues
- Enhanced incident resolution processes through the development of SQL queries, streamlining workflow and improving response times
- Managed telephonic communications using the Avaya tool, effectively creating and tracking tickets for customer-reported issues
- Generated comprehensive daily, weekly, and monthly reports on ticket status and resolution metrics, providing insights for process improvement
- Engaged with the Remedy tool to address customer-reported issues, ensuring high levels of service quality and client satisfaction
- Monitored the Global Business mailbox for incoming requests, promptly logging tickets in SERVICE NOW to facilitate efficient issue resolution
- Supervised the deployment of vendor application packages to both Test and Production environments using LINUX and MySQL tools, ensuring successful implementation
- Client: Shell, Domain: Oil and Energy, Environment: Oracle DB, LINUX
Education
MCA -
VTU University
Bengaluru 06.2013 - 01.2016
BCA -
Bangalore University
Bengaluru 06.2010 - 01.2013
12th -
KLE Society PU College
Bengaluru 07.2008 - 01.2010
10th -
East West Public School
Bengaluru 01.1996 - 01.2008
Skills
- Data Analysis & Visualization
- Data Quality Management
- Business Intelligence
- Requirement Analysis
- Performance Metrics Analysis
- Scrum & Agile Methodologies
- Process Improvement
- Cross-Functional Team Collaboration
- Database Management
- SQL
- Python
- Power BI
- Oracle SQL
- LINUX
- Leadership
- Analytical Problem Solving
Personal Information
Date of Birth: 01/14/92
Timeline
System Analyst II
Oracle Cerner Healthcare
01.2024 - Current
Technical System Engineer
Cerner Healthcare Solutions Pvt. Ltd.
12.2019 - 01.2024
Technical Software Analyst
Accenture
01.2017 - 11.2019
MCA -
VTU University
06.2013 - 01.2016
BCA -
Bangalore University
06.2010 - 01.2013
12th -
KLE Society PU College
07.2008 - 01.2010
10th -
East West Public School
01.1996 - 01.2008
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