Key Account Management / Client Account Management
Vinay K.A
Assistant Manager
# 14/2-1, 5th Cross, 9th Main, Magadi Road Bangalore
Summary
Professional Summary
Assistant Manager (Currently), with over all 6+ years of experience seeking an opportunity to share my knowledge with a company in need of becoming more efficient in all aspects of business.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Software & Tech Services
Betterplace Safety Solutions Pvt Ltd
Bangalore
01.2016 - Current
- Is one of the leading business in the, agencies for Background Verification, established in the year 2014, Betterplace offers digital platforms for lifecycle management of the blue-collar staff for hiring, on-boarding, verifying, up-skilling, Staffing and Sourcing, attendance tracking, salary, health.
Assistant Manager
BETTERPLACE SAFETY SOLUTIONS PVT LTD
Bangalore
10.2020 - Current
- Handling an experience center with sourcing and staffing like Zomato, Swiggy, Big Basket, Rapido, Dunzo, Grofers, UberMoto, Amazon and Flipkart.
- Engaging and solving OB Executive queries, assisting candidates queries and request, monitoring work and maintaining floor activities end to end.
- Monitoring Zomato assets distribution of complete Karnataka state, tracking assets inventory for complete Karnataka cities, Consistent follow up with merchants and manufactures of stock level in regular basis.
- Close connection with the merchants and solving their problems, Maintained accurate asset data of all the merchants.
- Assets reconciliation on regular basis for Bangalore & Karnataka Cities.
- Accuracy in reports and data management, ensure completing all the given works on time.
- Engage with team, support for the team development and Managing team and workload.
- Handling logistic supply – Modern and fast delivering the assets to Blue color riders (Zomato) within 24 Hours with the time of onboarding.
- Managing the operation end to end.
- Experience in managing team function.
- Maintaining effective clients and vendors relationship.
- Responsible to prepare monthly Invoicing & payment follow ups with all the clients and vendors.
Team Leader
BETTERPLACE SAFETY SOLUTIONS PVT LTD
Bangalore
01.2016 - 09.2020
- Company manages Background Verification of blue collared employees.
- Motivate team members and Set clear team goals.
- Delegate tasks and set deadlines.
- Handling 10 non-strategic Clients and 01 strategic Client.
- Oversee day-to-day operation.
- Create an inspiring team environment with an open communication culture.
- Listen to team members feedback and resolve any issues or conflicts.
- Assigning work to the team members and tracking the progress.
- Adeptly contributing in maintaining co-ordination with the team manager in preparing and presenting weekly/ monthly reports to enable senior management decision making.
- Proactive engagement in maintaining follow-up with the client's compliance with process goals (accuracy, productivity, agreed time line)
- Handling clients, interacting with clients, preparing and sharing reports, Invoicing, client's meetings, client training, demo training to clients, B2C Reporting.
- Handling 10 non-strategic Clients and 01 strategic Client
- Ensure the services are delivered to clients within TAT.
- Take ownership for any major escalation and resolve the issue.
- Visiting the client place twice in a month for analyzing the issues faced by the clients and providing instant solutions.
Education
Bachelor of Commerce -
Andhra University
Skills
Advanced MS Excel, MS Word, MS Power Point and all other basics
Interests
Customer Relationship Management
Finance
Personal Traits
• Positive attitude towards work and good in time management.
• Enthusiastic to learn new things.
• Quick learner
Additional Information
- Employee of the month (2016)
- Employee of the month (2017)
- I am stuck here Award (For Having No Breaks)
Hobbies
• Playing Games.
• Browsing
Timeline
Assistant Manager
BETTERPLACE SAFETY SOLUTIONS PVT LTD
10.2020 - Current
Software & Tech Services
Betterplace Safety Solutions Pvt Ltd
01.2016 - Current
Team Leader
BETTERPLACE SAFETY SOLUTIONS PVT LTD
01.2016 - 09.2020
Bachelor of Commerce -
Andhra University
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