Key Account Management / Client Account Management
Vinay K.A
Assistant Manager
# 14/2-1, 5th Cross, 9th Main, Magadi Road Bangalore
Summary
Professional Summary
Assistant Manager (Currently), with over all 6+ years of experience seeking an opportunity to share my knowledge with a company in need of becoming more efficient in all aspects of business.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Software & Tech Services
Betterplace Safety Solutions Pvt Ltd
Bangalore
01.2016 - Current
- Is one of the leading business in the, agencies for Background Verification, established in the year 2014, Betterplace offers digital platforms for lifecycle management of the blue-collar staff for hiring, on-boarding, verifying, up-skilling, Staffing and Sourcing, attendance tracking, salary, health.
Assistant Manager
BETTERPLACE SAFETY SOLUTIONS PVT LTD
Bangalore
10.2020 - Current
- Handling an experience center with sourcing and staffing like Zomato, Swiggy, Big Basket, Rapido, Dunzo, Grofers, UberMoto, Amazon and Flipkart.
- Engaging and solving OB Executive queries, assisting candidates queries and request, monitoring work and maintaining floor activities end to end.
- Monitoring Zomato assets distribution of complete Karnataka state, tracking assets inventory for complete Karnataka cities, Consistent follow up with merchants and manufactures of stock level in regular basis.
- Close connection with the merchants and solving their problems, Maintained accurate asset data of all the merchants.
- Assets reconciliation on regular basis for Bangalore & Karnataka Cities.
- Accuracy in reports and data management, ensure completing all the given works on time.
- Engage with team, support for the team development and Managing team and workload.
- Handling logistic supply – Modern and fast delivering the assets to Blue color riders (Zomato) within 24 Hours with the time of onboarding.
- Managing the operation end to end.
- Experience in managing team function.
- Maintaining effective clients and vendors relationship.
- Responsible to prepare monthly Invoicing & payment follow ups with all the clients and vendors.
Team Leader
BETTERPLACE SAFETY SOLUTIONS PVT LTD
Bangalore
01.2016 - 09.2020
- Company manages Background Verification of blue collared employees.
- Motivate team members and Set clear team goals.
- Delegate tasks and set deadlines.
- Handling 10 non-strategic Clients and 01 strategic Client.
- Oversee day-to-day operation.
- Create an inspiring team environment with an open communication culture.
- Listen to team members feedback and resolve any issues or conflicts.
- Assigning work to the team members and tracking the progress.
- Adeptly contributing in maintaining co-ordination with the team manager in preparing and presenting weekly/ monthly reports to enable senior management decision making.
- Proactive engagement in maintaining follow-up with the client's compliance with process goals (accuracy, productivity, agreed time line)
- Handling clients, interacting with clients, preparing and sharing reports, Invoicing, client's meetings, client training, demo training to clients, B2C Reporting.
- Handling 10 non-strategic Clients and 01 strategic Client
- Ensure the services are delivered to clients within TAT.
- Take ownership for any major escalation and resolve the issue.
- Visiting the client place twice in a month for analyzing the issues faced by the clients and providing instant solutions.
Education
Bachelor of Commerce -
Andhra University
Skills
Advanced MS Excel, MS Word, MS Power Point and all other basics
Team management
Preparing reports
Cash handling
Inventory management
Strategic planning
Inventory management
Training
Interests
Customer Relationship Management
Finance
Personal Traits
• Positive attitude towards work and good in time management.
• Enthusiastic to learn new things.
• Quick learner
Additional Information
- Employee of the month (2016)
- Employee of the month (2017)
- I am stuck here Award (For Having No Breaks)
Hobbies
• Playing Games.
• Browsing
Timeline
Assistant Manager
BETTERPLACE SAFETY SOLUTIONS PVT LTD
10.2020 - Current
Software & Tech Services
Betterplace Safety Solutions Pvt Ltd
01.2016 - Current
Team Leader
BETTERPLACE SAFETY SOLUTIONS PVT LTD
01.2016 - 09.2020
Bachelor of Commerce -
Andhra University