Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
CAREER HIGHLIGHTS
Significantly contributed in carrying out 3 successful transitions
Played key role in accelerating Over payment reconciliation close timelines and helped reduce the close period by three working days
Played a stellar role in standardizing and bringing more control to the process , leading to 2 FTE benefit
Successfully received Six Sigma Green Belt in Automation of International Assignee Accounting Process; exercised knowledge for streamlining of the process; thus, saved cost of $35000 per year
Instrumental in clearing Aged reconciliation items; thus, attained a benefit of 2M EURs Skilled in conducting ageing analysis & clearing the aged items
Streamlined the Reconciliation process by bringing more validation checks and created standard template which Is used for entire GA tower.
Driven continuous improvement Initiatives, encouraged the team and implemented multiple lean Ideas in process
Bagged many awards, Gold, Silver, Key Contributor, Employee of the quarter, Best team Player, Outstanding Performer etc, for my performance
Overview
16
16
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Assistant Manager
Tata Consultancy Services
Hyderabad
08.2020 - Current
Team Management of 14 people
Managing month & non month end activities and meeting defined SLAs
Setting up and leading the monthly calls with Stakeholders to discuss on process updates and raising the issues proactively and building relationship
Preparing and presenting SLA & KPI files with stakeholders
Ensuring client complaints are managed effectively and escalating issues on a timely basis
Played a vital role in clearing the aged line items thus attained benefit of 2M EURs
Driving continues improvement Initiatives and implemented new Ideas in the process
Reviewing & approving some of critical Payroll activities ( Vacation Pay, Bonus, Hypo tax accruals, payments and release of over/under accrual release etc
Assisting with yearend external audit and Sarbanes Oxley (SOX) audits
Evaluating & updating process documents and sharing with clients for approvals
Connecting with team on regular basis to discuss on process updates, progress, improvement areas and customer expectations etc
Updating performance appraisals & Incentives on timely basis.
Assistant Manager
Genpact
Hyderabad
05.2016 - 08.2020
Team Management of 10 people
Managed close activities and ensured SLAs were met
Ensuring customer escalated issues are resolved on timely basis with root cause analysis to avoid future occurrence
Reviewing & approving payroll activities of Bonus, Commission, Pension, Taxes, 13th month accrual, Vacation Pay and Hypo tax accrual
Communicating with the customer on regular basis to discuss operational issues and raise the issues proactively and build relationship
Maintaining & reviewing performance metrics of the team and coaching, guiding and providing prompt and accurate feedback.
Assisted with yearend external audit and Sarbanes Oxley (SOX) audits
Driven continuous improvement Initiatives, encouraged the team and implemented multiple lean Ideas in process along with one GB project with QNI of $35000 p.a on International Assignee activities
Management Trainee
Genpact
Hyderabad
06.2014 - 05.2016
Team Management of 4 people
Managed close activities and ensured defined SLAs were met
Analyzed and reconciled key balance sheet accounts on monthly basis, ensuring appropriate controls
Liaised with the A/P Team for clearing all the aged open items of Balance sheet reconciliations.
Played key role in accelerating Over payment reconciliation close timelines and helped reduce the close period by three working days
Streamlined the Reconciliation process by bringing more validation checks and created standard reconciliation template which Is used for entire GA tower
Reviewing & approving, reconciliations, journals and other reports
Process Develper
Genpact
Hyderabad
01.2009 - 06.2014
Setting up of new vendors and amending the existing vendors for US, APAC,EU and LATAM regions ( Accounts Payable)
Setting up of IPO supplier setups (Impact Payee and Investigator supplier) (Accounts Payable)
Sending out over payment letters to employees ( Payroll Operations)
Updating employee earnings once amount is recovered ( Payroll Operations)
Coordinating with third parties like Convergys for further collection ( Payroll Operations)
Process Associate
Genpact
Hyderabad
11.2006 - 01.2009
Processing Travel and Living expenses for Onsite Employees ( Payroll Operations)
Extracting Invoices from Mainframes and posting them into Compass ( Payroll Operations)
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services