To work in Challenging environment, demanding all my skill and efforts to explore and adapt myself in different field, and realize my potential and contribute to the development of organization with impressive performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Operations
Pwip Food tech private limited
03.2023 - 04.2024
Managed export orders, from order placement to shipment, ensuring on-time delivery and customer satisfaction
Conducted price negotiations with suppliers and buyers to maximize profitability and minimize costs
Monitored shipment schedules and tracked cargo movements to mitigate risks and address delays promptly
Resolved customer inquiries and addressed issues related to product quality, pricing, and delivery schedules
Prepared and maintained export documentation, including commercial invoices, packing lists, and export licenses
Streamlined export documentation procedures to comply with regulatory requirements and expedite customs clearance
Implemented quality control measures to maintain product integrity and meet buyer specifications
Serve as the primary liaison between exporters and buyers, managing the end-to-end export process for rice products
Effectively managed exporter relationships, facilitating order placement and ensuring timely sourcing of rice products from millers
Proactively handled payment follow-up from buyers, ensuring compliance with payment terms and resolving any discrepancies
Provide regular updates to exporters regarding order status, shipment tracking, and documentation requirements, ensuring transparency and clarity throughout the process
Successfully navigated challenges during a rice ban situation, implementing contingency plans to minimize delays and mitigate risks
Managed export orders and coordinated with suppliers and logistics partners to ensure timely delivery
Handled documentation processes, including invoices, packing lists, and export declarations, to facilitate smooth customs clearance
Conducted price negotiations with suppliers and buyers to optimize profitability and maintain competitive pricing
Monitored shipment schedules and communicated updates to relevant stakeholders to mitigate risks and address delays
Resolved customer inquiries and issues related to product quality, pricing, and delivery schedules.
Senior Operation Executive (SCM)
Wakefit Innovation Private Ltd
06.2020 - 03.2023
Introduced Gurukal for Unskilled normal worker to professional carpenter who can go and installed the product at customers location
Oversaw projects to help goals, tasks and milestones align with organizational strategy
Leveraged meeting minutes to measure progress and accountability
Handling replacement and return process for INHP locations
Maintaining day to day dispatch and return and replacement reports and Annelise the difficulty and lagging in terms of service
Handling major warehouse and the carpenter related issues and maintaining weekly and monthly reports
Integrated marketing plans to reach a wider audience and push business prospects closer to conversion
Collaborated on operational support tasks to achieve common goals
Maintaining monthly targets and increasing the productivity
Introduced new methods, practices and systems to reduce turnaround time
Created Csat post delivery feedback to Improve product and process
Drove team engagement to achieve aggressive company targets
Handling Follow up and planning team to and helping them on achieving goals
Resolving the Escalation on timely By satisfying the customer.
Business Development Executive
American Express
11.2018 - 05.2020
Created strategic and tactical sales initiatives for forward planning to meet key objectives
Generating the referrals and converting them to do the business
Understood clients requirements and cross selling the new products
Established and maintained highly effective relationships with clients and industry partners to drive growth
Communicated directly with customers and partners to build strong business networks and relationships
Completed and submitted monthly and yearly reports to support executive decision making
Maintaining the good repo with clients and ensure the feedback to be good
Collaborated with sales and marketing departments to support project rollout
Translated customer needs into solution requirements using powerful value propositions and negotiation skills
Identified business development challenges and customer concerns for proactive resolution
Planned marketing initiatives and leveraged referral networks to promote business development.
Business Development Executive
Kotak Mahindra
03.2017 - 11.2018
Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors
Established and maintained highly effective relationships with clients and sourcing of referrals
Developed new proposals, contact and procedures to draw in more clients
Communicated directly with customers and partners to build strong business networks and relationships.
Education
Bachelor of Business Administration -
Indian institute if technology and management Bangalore
Skills
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Awards
Best employee (2 times)
Best Asst. POD lead
Best employee for the month
Timeline
Assistant Manager of Operations
Pwip Food tech private limited
03.2023 - 04.2024
Senior Operation Executive (SCM)
Wakefit Innovation Private Ltd
06.2020 - 03.2023
Business Development Executive
American Express
11.2018 - 05.2020
Business Development Executive
Kotak Mahindra
03.2017 - 11.2018
Bachelor of Business Administration -
Indian institute if technology and management Bangalore