Vinay Kumar
Bangalore
Summary
To work in Challenging environment, demanding all my skill and efforts to explore and adapt myself in different field, and realize my potential and contribute to the development of organization with impressive performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager of Operations
Pwip Food tech private limited
03.2023 - 04.2024
- Managed export orders, from order placement to shipment, ensuring on-time delivery and customer satisfaction
- Conducted price negotiations with suppliers and buyers to maximize profitability and minimize costs
- Monitored shipment schedules and tracked cargo movements to mitigate risks and address delays promptly
- Resolved customer inquiries and addressed issues related to product quality, pricing, and delivery schedules
- Prepared and maintained export documentation, including commercial invoices, packing lists, and export licenses
- Streamlined export documentation procedures to comply with regulatory requirements and expedite customs clearance
- Implemented quality control measures to maintain product integrity and meet buyer specifications
- Serve as the primary liaison between exporters and buyers, managing the end-to-end export process for rice products
- Effectively managed exporter relationships, facilitating order placement and ensuring timely sourcing of rice products from millers
- Proactively handled payment follow-up from buyers, ensuring compliance with payment terms and resolving any discrepancies
- Provide regular updates to exporters regarding order status, shipment tracking, and documentation requirements, ensuring transparency and clarity throughout the process
- Successfully navigated challenges during a rice ban situation, implementing contingency plans to minimize delays and mitigate risks
- Managed export orders and coordinated with suppliers and logistics partners to ensure timely delivery
- Handled documentation processes, including invoices, packing lists, and export declarations, to facilitate smooth customs clearance
- Conducted price negotiations with suppliers and buyers to optimize profitability and maintain competitive pricing
- Monitored shipment schedules and communicated updates to relevant stakeholders to mitigate risks and address delays
- Resolved customer inquiries and issues related to product quality, pricing, and delivery schedules.
Senior Operation Executive (SCM)
Wakefit Innovation Private Ltd
06.2020 - 03.2023
- Introduced Gurukal for Unskilled normal worker to professional carpenter who can go and installed the product at customers location
- Oversaw projects to help goals, tasks and milestones align with organizational strategy
- Leveraged meeting minutes to measure progress and accountability
- Handling replacement and return process for INHP locations
- Maintaining day to day dispatch and return and replacement reports and Annelise the difficulty and lagging in terms of service
- Handling major warehouse and the carpenter related issues and maintaining weekly and monthly reports
- Integrated marketing plans to reach a wider audience and push business prospects closer to conversion
- Collaborated on operational support tasks to achieve common goals
- Maintaining monthly targets and increasing the productivity
- Introduced new methods, practices and systems to reduce turnaround time
- Created Csat post delivery feedback to Improve product and process
- Drove team engagement to achieve aggressive company targets
- Handling Follow up and planning team to and helping them on achieving goals
- Resolving the Escalation on timely By satisfying the customer.
Business Development Executive
American Express
11.2018 - 05.2020
- Created strategic and tactical sales initiatives for forward planning to meet key objectives
- Generating the referrals and converting them to do the business
- Understood clients requirements and cross selling the new products
- Established and maintained highly effective relationships with clients and industry partners to drive growth
- Communicated directly with customers and partners to build strong business networks and relationships
- Completed and submitted monthly and yearly reports to support executive decision making
- Maintaining the good repo with clients and ensure the feedback to be good
- Collaborated with sales and marketing departments to support project rollout
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills
- Identified business development challenges and customer concerns for proactive resolution
- Planned marketing initiatives and leveraged referral networks to promote business development.
Business Development Executive
Kotak Mahindra
03.2017 - 11.2018
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors
- Established and maintained highly effective relationships with clients and sourcing of referrals
- Developed new proposals, contact and procedures to draw in more clients
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
Bachelor of Business Administration -
Indian institute if technology and management Bangalore
Skills
Excellent organizational and multitasking abilities
Attention to detail and accuracy in documentation
Ability to work effectively under pressure and navigate challenging situations
Knowledge of rice industry trends and market dynamics
Purchasing & planning
Strategic planning & Execution
Operations Management
Scheduling Coordination
Project Management
Logistics Management
Process improvements
Business development
Ms Excel
Pivot table
Xlookup
Power point
Awards
- Best employee (2 times)
- Best Asst. POD lead
- Best employee for the month
Timeline
Assistant Manager of Operations
Pwip Food tech private limited
03.2023 - 04.2024
Senior Operation Executive (SCM)
Wakefit Innovation Private Ltd
06.2020 - 03.2023
Business Development Executive
American Express
11.2018 - 05.2020
Business Development Executive
Kotak Mahindra
03.2017 - 11.2018
Bachelor of Business Administration -
Indian institute if technology and management Bangalore