Summary
Overview
Work History
Education
Skills
Father's Name
Personal Information
Profile Strength
Timeline
Generic

Vinay Kumar

Patient Advocacy officer
Delhi

Summary

Dynamic and results-driven professional with over 9 years of experience in patient and health care, seeking a position within a progressive, industry-leading firm that values strong collaboration and organizational skills. Expertise includes comprehensive knowledge of quantitative and qualitative research, outpatient and inpatient data management and analysis, as well as medical social work. A solutions-oriented approach has consistently facilitated effective relationship management, streamlining operations across various hospitals in Delhi during critical situations such as bed, ventilator, or ICU shortages. Committed to continuous improvement and excellence in administrative functions, with a strong work ethic and a proven track record of delivering quality outcomes.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Project Technical Officer (PTO)

Centre for Community Medicine (CCM) AIIMS
10.2024 - Current
  • Collab with IITD for Air pollution impact on pregnancy & early childhood.
  • Counseling with PWs (Pregnant women), Data collection, Exposure Assessment from the Urban/Rural area.
  • Giving them complete information through PIS/PICF and other study-related documents.
  • Comprehend and resolve all needed information, doubts, and questions of participants.
  • Air pollution monitors/devices installation/calibration in participant households for air exposures.
  • Data collection/management/sorting daily by different PWs.
  • Planning for blood sampling/transport/storing.
  • Regular Follow-up as per their POG.

Project Technical Officer (PTO)

Department of Psychiatry, AIIMS
05.2024 - 09.2024
  • In-depth interview (IDI) / Focus Group Discussion (FGD) conducted with Medical Officer/CHO/Nursing/ Para Medicos/ Asha Workers / Patients in Rural & Urban Areas at PHC/CHC/UHC.
  • Make strategy/ planning of conducting any interviews with good moderator/note takers etc.
  • Participant selection, Topic discussion, and liaising to gather information from everyone.
  • Maintain good face value with stakeholders.
  • Transcription and Translation of every manuscript or recording.
  • Fortnightly meeting with PI or immediate senior(s) for a progress report if any amendments or updates required.

Research Assistant (RA)

Centre for Community Medicine (CCM) AIIMS
06.2022 - 05.2024
  • Data collection in HIV / NACO research project with different high-risk population.
  • National Integrated Biological and Behavioral Surveillance among High-Risk Group Population i.e. (HTG, MSM, FSW and IDU).
  • Qualitative Research Surveys, Interviews, DBS sample collection with HRGs (High Risk Group).
  • Community meeting, RDS (Respondent Driven Sampling) venue arranged, KII (Key Informative Interviews) conducting.
  • Data collection in ODK, RED Cap etc. applications in CAPI.
  • Audio transcription according to the participants in required physical or virtual forms.
  • Coordinating with data collectors/health workers in various essential areas in rural/urban populations. Build a good relationship with patients and attendants.
  • Field visits as needed, with Sarpanch/Area head/RWA, and manage conflict situations.
  • Supervise all data collectors/field personnel for accurate data collection.
  • Manage/add/store all aggregated data in hard and soft copy (Google Forms/Sheets/Excel etc.).
  • Always keep in touch with recruited patients/families to build their trust in department/project/treatment for future follow-ups.
  • To arrange daily/weekly team visits for those who cannot reach us.
  • Select a place to conduct interviews/assessments and obtain permission from all participants.
  • Advising people/community for awareness through our projects/trails.
  • Maintain quality standards to preserve the integrity of data findings.
  • Schedule and conduct the interviews or assessments.
  • Coordinated with Statistician / Data manager to find correlations in data collection or data entry.
  • Participate in weekly meetings/presentations with senior employees to update/fulfil the project needs.

Medical Social Work Intern

AIIMS
03.2019 - 04.2019
  • 45 days internship in AIIMS main hospital at Medical Social Welfare Unit with MSSO.
  • Studied the Psychosocial situation of the patients and provide the necessary support.
  • Help the patients to adjust themselves to their illness.
  • Remove the social problems which prevent the patients from making maximum use of the medical services and to arrange medical aid for them if required.
  • To liaise with NGOs, or liaise between patients and Doctors.
  • Arrange for placement for abandoned babies to approved agencies of GOI.
  • Provide Psychosocial support services to patients in distress.
  • Referral and rehabilitation services / Counseling and guidance with patients.
  • Visit the different wards and to provide necessary assistance to the IPD patients.

Research Assistant (RA)

Centre for Integrative Medicine and Research (CIMR) AIIMS
11.2017 - 06.2022
  • Handle Administrative work i.e., New/Amend Project Submission at Ethics, Assisting and coordinating with the other staff, organizing staff meetings and updating calendars etc.
  • Manage and arrange all virtual Academic sessions/Presentations/Workshops regarding upcoming/ongoing projects for information sharing and reviews with different PI, and Co- PI.
  • Recruit patients / Counseling with the patients/attendants for project-related recruitments.
  • Filling and Scoring the SF-36 Questionnaire Performa/General Questionnaire (PIS, PICF) related the projects.
  • Centrifuge/Store blood samples of project patients and arrange all the samples with labels.
  • Regular Coordinate with Patients or Attendants in OPD, and follow-up physical/telephonic conversations.
  • Updating the data on a regular basis of enrolled patients in the different Projects and recruit new patients as per ongoing projects.
  • Provide the information regarding medication/treatment to patients and their attendants.
  • Collect and analysis data with superior staff to learn about their audience and improve program services.
  • Manage all documents of patient-related projects and maintain/backup them.
  • Arrange all present and future appointments of patients for the smooth functioning of the project.

Patient Care Coordinator (PCC)

Max Healthcare
06.2017 - 11.2017
  • Billing/Registration of OPD /IPD /International patients.
  • Analysis of patient disease history and diagnose.
  • Patient care and prepared them for investigation, other requirements.
  • Prepare the data for any upcoming Medical Heath Check up.
  • Provide Administration support on daily task.
  • Attend all important induction classes for improvement the professional skills.

Front Office Executive (FOE)

National Heart Institute
08.2015 - 06.2017
  • Maintain data of patients, perform registration, schedule appointments and provide proper information to patients. Cash Handle, Maintain front desk, Handling Insurance and MHC.
  • Daily updating the data of Counseling& Guidance of the patient along with their attendant details, prepare a log.
  • Coordinate with the Doctor, Patient & attendant if transfer to other hospital.
  • Tracing out the family of without attendant patient.
  • Verifying the various documents of patient to know the financial condition of the patient and help them to avail all Government Schemes.
  • Maintain daily reports of Patients/Case handled, prepare the case after verifying the illness history and report accordingly.
  • Being part of Welfare unit provide all the support to patients which are already in trouble.

Education

Medical Social Work (PG) (MSW) -

IGNOU

Bachelor of Arts - Humanities

Delhi University
04.2001 -

Skills

  • Patient support and advocacy
  • Bias mitigation
  • Adaptive thinking
  • Expertise in health studies
  • Strategic planning
  • Work coordination
  • Collaborative teamwork
  • Emergency response coordination
  • Community engagement

Father's Name

Sh. Suresh Chand

Personal Information

Date of Birth: 07/05/88

Profile Strength

  • Proactive and result oriented professional offering over 9 years of experience in Patient/Health Care.
  • Comprehensive Knowledge of Quantitative and Qualitative research, OPD/IPD, data management and Analysis, Medical Social Works, Management & Reporting of Various patients require guidance.
  • Solutions oriented approach with excellent relationship management skills, successfully and consistently delivering the responsibilities thereby streamlining and coordinating with the all-other Hospital of Delhi in case of Non availability of Bed\Ventilator\ICU\CCU.
  • Motivated and goal driven team Player with strong work ethics, continuously striving for improvement coupled with excellent administrative aptitude and the commitment to offer quality work.

Timeline

Project Technical Officer (PTO)

Centre for Community Medicine (CCM) AIIMS
10.2024 - Current

Project Technical Officer (PTO)

Department of Psychiatry, AIIMS
05.2024 - 09.2024

Research Assistant (RA)

Centre for Community Medicine (CCM) AIIMS
06.2022 - 05.2024

Medical Social Work Intern

AIIMS
03.2019 - 04.2019

Research Assistant (RA)

Centre for Integrative Medicine and Research (CIMR) AIIMS
11.2017 - 06.2022

Patient Care Coordinator (PCC)

Max Healthcare
06.2017 - 11.2017

Front Office Executive (FOE)

National Heart Institute
08.2015 - 06.2017

Bachelor of Arts - Humanities

Delhi University
04.2001 -

Medical Social Work (PG) (MSW) -

IGNOU
Vinay KumarPatient Advocacy officer