VINAY KUMAR
Bengaluru
Summary
Performance-oriented professional bringing demonstrated record of accomplishment many months in industry settings. Natural leader with excellent problem-solving and planning abilities. Skillful in addressing all customer concerns and implementing strategic solutions.Looking for an opportunity to contribute and grow professionally within this organization
Overview
1
1
year of professional experience
Work History
Customer Service Executive
Teleperformance
Bengaluru
09.2024 - 04.2025
•Handled inbound customer calls professionally and efficiently.
•Resolved customer queries, provided accurate product/service information, and ensured customer satisfaction.
•Maintained detailed records of customer interactions and followed communication scripts or guidelines.
•Identified customer needs and provided prompt, effective solutions.
•Built and maintained strong customer relationships through positive and empathetic communication.
•Managed complaints, offered suitable alternatives, and followed up to ensure resolution.
Education
SSLC -
A.E.S. High School
North BangalorePre-University -
North Bangalore Pre University College
North BangaloreB.Com -
Pragathi first grade college
Skills
- Financial Reporting
- Budgeting
- Tax Preparation
- Proficiency with accounting software
Disclaimer
I hereby declare that the details furnished above are true and correct along with the candidate's name, location, date, and signature. This statement assures potential employers that the information is truthful and accurate to the best of the applicant's knowledge.
Languages
- English
- Hindi
- Telugu
- Kannada
Languages
English
Proficient
C2
Telugu
Proficient
C2
Kannada
Proficient
C2
Hindi
Upper Intermediate
B2
Timeline
Customer Service Executive
Teleperformance
09.2024 - 04.2025
SSLC -
A.E.S. High School
Pre-University -
North Bangalore Pre University College
B.Com -
Pragathi first grade college