VINAY KUMAR
AUTO FINANCE
Jhansi,UP
Summary
Seeking assignments in Sales / Marketing in Banking, Financial with an organization of Repute
A competent professional with almost 9 Years of experience in Marketing, Retail Assets Sales and Customer Relationship Management. Expertise towards Channel Sales & Relationship Management. Proven track record towards Profit Centre Management & Relationship Management.
Overview
9
9
years of professional experience
2
2
Languages
3
3
years of post-secondary education
Work History
Business Manager
Girnarsoft Private Ltd
09.2024 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Customer Relationship Executive
Tata Capital
12.2023 - 09.2024
- Looking after North belt of UP including branch of jhansi cluster along with its surroundings
- Holding market penetration of 21% in urban market & close to 30 % in rural market for our bank
- Responsible for branch business/ DSA & DDSA along with cross sell of SB/ CA/ CC/LI /GI & lead generation of other assets
- Presentation to cooperates in order to get bulk business from the market
- Handling customer queries, establishing and maintaining strong relation with Owner principals & all internal staff
- Increased customer satisfaction through efficient handling of inquiries, complaints, and concerns.
- Highly focused on doing frequent activities at branches & other areas to have quality lead generation in place
- Strong hold on lead management
Senior Sales Executive
ICICI Bank Auto Loan
08.2021 - 12.2021
- Company Overview: (I process India pvt Itd)
- Instrumental in identifying Segment business to establishing, acquire and generating business and increased sales growth
- Maintaining Strong relationship with the Customer, Large Enterprises, segment of the Area
- Responsible to penetrate to sourcing of Sales & the Store
- Maintenance of regular Sales MIS
- Delivering high services standard to the clients in terms Portfolio Management and Service quality standards
- Accolades for qualifying the at cluster level under the Race to Victory
- Apriseation 'Rising Star of the' within 05 month from the joining date
- Excelled in all the diverse responsibilities & have successfully attained the sales targets pertaining to Cross Sales, deepening The, customer acquisition
- (I process India pvt Itd)
Relationship Manager
Reliance Nippon Life Insurance
01.2021 - 05.2021
- Overseeing the retail / institutional Sa Two-wheeler loan
- Identifying for fast track career growth within the organization and entrusted with additional responsibilities for handling the sales team and institutional Sales for Two-wheeler loan
- Handling dealer finance management staff
- Set targets & work towards achieving it
- Handle complaints at all levels and achieving customer satisfaction
- Responsible for introducing of channel partners & help to solve their queries
- Manage all functional area related to car finance and manage whole process of finance
- Informing management about Competitors activities
- To maintain relationship with the channel members and give market feedback to the company
- To Lead and manage channel Partner of Bank and coordinating with channel members for easy flow of Cases
HDFC BANK
Sales Excutive
07.2018 - 04.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
Store Manager
FirstCry.com
03.2017 - 06.2018
Store Manager
Me&Mom’s
06.2016 - 02.2017
- Including all functional area related to store sales, generate new Business and management whole process of Store Sales
- Completing sales both at Management and Sales level
- Handling complaints at all levels
Education
MBA - HR
05.2012 - 11.2014
Skills
Business Development
Identifying & networking with prospective clients
Customer service
Strategic planning
Team building and leadership
Sales and marketing
Employee management
Relationship development
Decision-making
Lead generation
Scholastic Details
MBA, Sikkim Manipal University
Career Development
- Business Manager Girnar Softwear Pvt. Ltd. Jhansi uttar prades 12/09/24 Present
- Customer Relationship Executive, Tata Capital Ltd, Jhansi, Uttar Pradesh, 05/12/23, to 08/09/23
- Senior Sales Executive, ICICI Bank Ltd, Jhansi, Uttar Pradesh, 26/08/21, to 04/12/2023
- Relationship Manager, Reliance Nippon Life Insurance, 01/01/21 to 05/01/21
- Store Manager, FirstCry.com, Lucknow, Uttar Pradesh, 03/01/to17, 06/01/18
- Store Manager, Me&Mom’s, Jhansi, Uttar Pradesh, 01/06/16, to 01/02/17
Job Descriptions
- Looking after Western belt of UP including 5 branches of Jhansi cluster, Holding market penetration of 21% in urban market & close to 30% in rural market, Responsible for branch business/DSA & DDSA along with cross sell of SB/CA/CC, Lead generation of other assets, Presentation to corporates for bulk business, Handling customer queries and maintaining strong relations, Conducting frequent activities for quality lead generation
- Identifying segment business to establish and generate business, Maintaining strong relationships with customers and large enterprises, Responsible for sourcing sales and store maintenance, Delivering high service standards in portfolio management, Managing dealer finance and handling complaints
Personal Information
- Date of Birth: 07/26/88
- Marital Status: Married
- Mobile Number 9161913593
Professional Snapshot
9, Marketing, Retail Assets Sales, Customer Relationship Management, Channel Sales, Relationship Management, Proven track record towards Profit Centre Management, Relationship Management