VINAY KUMAR CHAKRAVADHANULA
HYDERABD
Summary
Results-driven AI Platform Architect and Product Leader with 20+ years of experience designing and delivering large-scale enterprise systems. Specialized in Context Graph architecture, Knowledge Graph design, and Retrieval-Augmented Generation (RAG) systems integrating multi-source enterprise data (code, Jira, documentation) to power AI-driven decision-making. Proven expertise in building graph-based intelligence platforms, hybrid retrieval systems (graph + vector + semantic search), and scalable ingestion pipelines. Strong background in leading cross-functional teams, defining architecture strategy, and delivering high-impact AI solutions in telecom and enterprise ecosystems.
Overview
20
20
years of professional experience
1
1
Certification
Work History
GEN AI Architect/AI Product Manager
Verizon Data Services Pvt Ltd
Hyderabad
10.2024 - 12.2025
- Engineered a serverless, browser-based auditing tool to validate complex telecom data integrity between design files and formatted Excel dumps, eliminating manual Excel cross-referencing, a single-page application (SPA) that automates the validation of promotion, offer, and component rules PCR design vs Formatted Dump.
- Leveraged Generative AI for Comparing the PCR Design vs huge amount of Data containing the formatted dump.
- Completely handled and Developed Application using GEN AI with python programming
- Reduction of time Reviewing the PCRs for RA Team from 8 hrs. to 1 hr. per daily basis
- Reduction of the time creating the PCRs for Operation Team from 8 hrs. to 1 hr. using this application before PCR submission
- Time saved for the employees from 6 hrs. to 1 hr. on daily basis.
Wireless -Pricing Design - Pricing Architect
Verizon Data Services Pvt Ltd
Hyderabad
03.2023 - 12.2025
- Developed approach document based on requirements and stakeholder discussions for REF Data Design Team.
- Collaborated with Pricing Ops team to review approach document and create operations brief for stakeholders.
- Designed comprehensive Pricing Architecture to serve as a repository for all reference data elements.
- Included products, promotional offers, pricing plans, and criteria rules in Pricing Design.
- Secured approvals from Marketing, Strategy, Legal, and other departments for High-Level Design documentation.
- Prepared CXP Pricing Architecture Design for RA Team, including price plans, SPOs, SFOs, promotions, and functional requirements.
- Delivered five key Recent projects under CXP Pricing Architecture: Second Number, BAYOU Perks, Midnight Perks, Tanglewood, and Public Safety Features.
- Managed client relationships, providing regular updates and incorporating feedback to meet project objectives and expectations.
- Create the Pricing Design Architecture Documents for various products and offers, promotions, Discounts and other changes.
- Led architectural project teams from concept design through to completion, adhering to strict timelines and budgets.
- Made adjustments to designs requested by clients.
- Proactively work with component designers to ensure timely and quality delivery of requirements by providing end to end design support.
- Active participation in delivery meetings for scoping of the use cases and it’s sequencing as well for E2E delivery of solution for enhancing of the existing product.
Project VAS - Product Manager/AI Architect
Verizon Data Services Pvt Ltd
Hyderabad
04.2019 - 12.2025
- Verizon supports customers in placing online orders for value-added services, such as accessories for telecom products.
- Acting as a PCR Design Architect and Manager to create the products by scheduling and conducting the HLD and BRD calls.
- Create the VAS products and promos with the accurate data, and submit the PCR to SCM.
- Leading the VAS (Value Added Services) application, contracting framework for Verizon's enterprise portfolio for Wireline Telecom.
- The VAS is one of Wireline's largest instances, supporting over 10,000 users, and has implemented Sales Cloud, Service Cloud, Partner, Community, Custom Accessories functionality, as well as several custom applications.
- Architected Retrieval-Augmented Generation (RAG) pipelines integrating graph-based context with vector embeddings.
- Designed context ranking and filtering strategies to optimize LLM input relevance and reduce hallucinations.
- Integrated embedding models and vector stores for semantic search across unstructured data.
- Proactively work with component designers to ensure timely and quality delivery of requirements by providing end-to-end design support.
- Effectively interact with customers and collaborate with multiple teams to develop solutions to address the people, process, and technology needs.
FIOS - PLM PCR -wireline Product Manager
Verizon Data Services Pvt Ltd
Hyderabad
04.2014 - 12.2025
- Verizon is a leading wireline Fios broadband service provider. The Verizon Product Factory (VPF) tool is used to manage and implement product change requests (PCRs), primarily concerning customer offers, discounts, and the discussions detail the VPF hierarchy and key modules like the Promotion List, Promotion Offer, Component, and the Bookshelf functionality.
- Proactively participating the HLD and BRD discussions with the all stakeholders.
- Create the FIOS PCR Design for FIOS PLM Team on the wireline products, offers and promotions in Bookshelf Framework.
- Delivering the design change requests by the clients.
- Using my expertise knowledge reducing the changes requests by the clients with my suggestions.
COFEE/optix - Front End Application
Verizon Data Services Pvt Ltd
Hyderabad
02.2006 - 04.2014
- COFEE is a real time ordering software used to place Voice/Data/Video orders for consumer and business customers by Representatives (Reps) in call centers.
- Coordinating with business stakeholders and testing teams to transform and implement the product requirements.
- Analyzed sales data and customer feedback to identify opportunities for product enhancements and new feature development.
- Developed comprehensive product documentation and training materials, enhancing user understanding and satisfaction.
- Developed the Application using Microsoft Technologies ASP.net, C# and SQL Server as part of Work Requests.
Education
MTECH - Artificial Intelligence/Machine Learning
BITS Pilani
Hyderabad, TG01-2027
MS - INFORMATION TECHNOLOGY
Bharathidasan University
Tiruchirappalli, TN, IN01-2001
BSC - Computer Science
Andhra University
Visakhapatnam, AP, IN01-1998
Skills
- Software Development
- SQL database
- Machine learning
- Data analysis
- Project management
- Technical documentation
- Client engagement
- SQL Server
- API development
- Business Analysis
- Leadership and Team Management
- RAG Graph, and Ontology Design
- Python
- Agile methodologies
- LLMs, RAG, Embeddings, Vector Search
- Application development
- Software architecture planning
KEY INITIATIVES & ACHIEVEMENTS
· Led technical direction for engineering teams working on graph and AI platform components.
· Designed and owned end-to-end architecture of a Context Graph platform integrating multi-source enterprise data (code, tickets, documentation) to enable AI agent reasoning and decision-making.
· Drastic Reduction of defects in major and minor Releases by analyzing previous release data. measure projects success in terms of cost, functionality.
· Defining and tracking Key performance indicators for continuous improvement and product success
· Delivered high-quality products by optimizing Agile delivery, played a critical role in directing the scrum teams for an effective and efficient product.
· Enhancements, Automation of Product configuration tools (GEN AI) which will help in easing of manual effort for Ecommerce business.
· Conduct comprehensive impact analysis on IT applications to support new product introductions in Verizon's wireline network.
· Collaborated with enterprise architects to align module design with platform-wide standards and governance
· Created comprehensive pricing architecture and secured necessary approvals across departments, enhancing product offerings
· Led cross-functional teams to deliver product changes and enhancements, improving customer satisfaction and reducing change request
· Engage with business sponsors to understand their requirements, translate them into IT requirements, and assess their impact on the OSS stack.
· Collaborated with sales, marketing, revenue assurance, and other key stakeholders to understand customer insights and executed customer-centric market/sell plans and programs, which increased sales and margin.
CORE AI ARCHITECTURE EXPERTISE
- Context Graph Architecture (code, Jira, documentation integration)
- Knowledge Graph & Ontology Design
- Graph Databases
- Graph Query Languages (Cypher, traversal optimization)
- Retrieval-Augmented Generation (RAG) Systems
- Hybrid Retrieval (Graph + Vector + Keyword Search)
- Embeddings & Vector Stores
- Code Intelligence (AST parsing, dependency graphs)
- Data Pipelines
- API Design for AI Platforms
Experience
Product Manager, 02/2006 - 12/2025
VERIZON DATA SERVICES PVT LTD - Hyderabad, INDIA
Sr. Software Engineer, 10/2004 - 02/2006
ITC AGRO TECH PVT LTD - Hyderabad, INDIA
Software Engineer, 10/2002 - 10/2004
KARVY CONSULTANTS PVT LTD - Hyderabad, India
Certification
- 10 'On the SPOT Above and Beyond' awards in Verizon
- 4 'Employee of the Release' awards in Verizon
- PMP Certified Professional
Websites, Portfolios and Profiles
https://www.linkedin.com/in/vinaykumarchakravadhanula/
Timeline
GEN AI Architect/AI Product Manager
Verizon Data Services Pvt Ltd
10.2024 - 12.2025
Wireless -Pricing Design - Pricing Architect
Verizon Data Services Pvt Ltd
03.2023 - 12.2025
Project VAS - Product Manager/AI Architect
Verizon Data Services Pvt Ltd
04.2019 - 12.2025
FIOS - PLM PCR -wireline Product Manager
Verizon Data Services Pvt Ltd
04.2014 - 12.2025
COFEE/optix - Front End Application
Verizon Data Services Pvt Ltd
02.2006 - 04.2014
MTECH - Artificial Intelligence/Machine Learning
BITS Pilani
MS - INFORMATION TECHNOLOGY
Bharathidasan University
BSC - Computer Science
Andhra University