Desired Job Title
Senior Engineer IT – Application & Cloud ServicesWork Type
Full TimeLocation Preference
RemoteHybridLocation: Hyderabad, TGBengaluru, KA
Open to relocation: Yes
VINAY KUMAR GOLLA
Work Preference
Summary
Experienced Cloud Operations Engineer specializing in AWS infrastructure management and automation of operational tasks. Utilizes CloudWatch, Grafana, and ServiceNow for incident detection and resolution. Expertise in EC2, RDS, EKS, Linux/Windows patching, and Active Directory, focused on enhancing system reliability, deploying scalable applications, and maintaining security compliance.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Senior Engineer IT – Application & Cloud Services
IBS Software
Trivandrum
07.2023 - Current
- Managed and administered AWS resources including EC2, RDS, EKS, and CloudWatch, supporting scalable and secure infrastructure.
- Handled cloud-native deployment operations including EKS cluster setup, administration, and troubleshooting containerized workloads.
- Performed EKS cluster upgrades and lifecycle management, ensuring optimized performance and adherence to security best practices.
- Monitored application and infrastructure health using Grafana, Pingdom, AWS CloudWatch, and Oracle Performance Monitoring (OPM); configured alerts to detect anomalies, minimizing downtime.
- Configured and managed Pingdom and Grafana alerts, enabling early detection of performance degradation and minimizing service outages.
- Automated health checks and alert scanning with cron jobs, enhancing incident response time and reducing manual monitoring overhead.
- Ensured high system availability and customer satisfaction by providing rapid, effective support and troubleshooting across cloud-hosted applications.
- Executed patching operations across Linux and Windows systems, maintaining compliance and optimizing system performance.
- Facilitated server restarts and managed access provisioning to ensure operational readiness.
- Onboarded new servers into CyberArk, ensuring secure credential management and compliance.
- Administered PostgreSQL and MongoDB databases: setup, import/export operations, query optimization, upgrades, PGAdmin and Mongo Compass usage, and access management.
- Executed data import and export to ensure database integrity across various environments.
- Managed user access and permissions via Active Directory and CyberArk, maintaining secure identity and access control within cloud and on-prem systems.
- Collaborated cross-functionally with internal support, development teams, and customers to understand technical pain points and drive efficient solutions.
- Leveraged tools like ServiceNow for incident and request tracking, contributing to structured support and change management.
- Conducted training sessions and delivered presentations on EKS.
- Received the Excellence Award for proactive initiatives in JBOSS and EKS cluster management.
- Received the Team Champ Award for outstanding team collaboration and delivery excellence.
- Delivered an internal training and presentation on DNS resolution using Active Directory, covering forward/reverse lookups and name resolution best practices.
Education
QIS College of Engineering And Technology
Skills
- AWS services (EC2, S3, EKS, RDS, IAM, VPC)
- User access control
- Security management
- Performance optimization
- Monitoring tools
- Database management (DBeaver, PostgreSQL)
- Service management (ServiceNow)
- Patch management
Certification
AWS Certified Solutions Architect – Associate
Core Technical Expertise
AWS (EC2, S3, EKS, RDS, IAM, VPC), Grafana, CloudWatch, Pingdom, ServiceNow, DBeaver, CyberArk PAM, Active Directory, Patch Management, PostgreSQL Administration
Accomplishments
Team Champ Award
Timeline
Senior Engineer IT – Application & Cloud Services
IBS Software
07.2023 - Current
QIS College of Engineering And Technology