Vinay Kumar K
Assistant manager operations
Bangalore
Summary
To work in Challenging environment, demanding all skill and efforts to explore and adapt myself in different field and I want to make best use of efforts in learning new things and be a part of a team that works dynamically toward the growth, and realize potential and contribute to the development of organization with impressive performance.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
5
5
Languages
Work History
Assistant Manager of Operations
Pwip Food tech private limited
Bangalore
3 2023 - 4 2024
- Managed export orders, from order placement to shipment, ensuring on-time delivery and customer satisfaction
- Conducted price negotiations with suppliers and buyers to maximize profitability and minimize costs
- Maintained track and data of sales and revenue
- Generated revenue of 20% higher after the Rice Duty Implementation
- Arranged and coordinated with Logistics to ensure smooth shipments
- Monitored shipment schedules and tracked cargo movements to mitigate risks and address delays promptly
- Resolved customer inquiries and addressed issues related to product quality, pricing, and delivery schedules
- Successfully navigated challenges during rice ban situation, implementing contingency plans to minimize delays and mitigate risks
- Prepared and maintained export documentation, including commercial invoices, packing lists, and export licenses
- Streamlined export documentation procedures to comply with regulatory requirements and expedite customs clearance
- Implemented quality control measures to maintain product integrity and meet buyer specifications
- Effectively managed exporter relationships, facilitating order placement and ensuring timely sourcing of rice products from millers
- Proactively handled payment follow-up from buyers, ensuring compliance with payment terms and resolving any discrepancies
- Provide regular updates to exporters regarding order status, shipment tracking, and documentation requirements, ensuring transparency and clarity throughout the process
- Managed export orders and coordinated with suppliers and logistics partners to ensure timely delivery
Senior Operation Executive (SCM)
Wakefit Innovation Private Ltd
Bangalore
06.2020 - 03.2023
- Managed eCommerce orders, including processing, fulfillment, and resolution of customer escalations.
- Onboarded new vehicles vendors and logistics partners for smooth shipments
- Managed a team of drivers, dispatchers, and administrative staff to ensure smooth transportation operations.
- Collaborated with sales teams to develop efficient delivery schedules that met customer expectations while minimizing operational costs
- Handling Follow up and planning team and helping them on achieving Targets and goals
- Reduced costs for company by negotiating with vendors and optimizing routes for transport vehicles.
- Maintaining monthly targets and increasing the productivity
- Keep Tracks of supply parameters and publish daily reports to help drive business metrics Performing market research and analyze business growth
- Increased overall fleet performance by implementing regular maintenance checks and upgrades as needed.
- Ensured timely deliveries by closely monitoring and managing schedules, driver availability, and vehicle maintenance
- Monitored customer feedback and reviews, addressing inquiries and resolving issues promptly to ensure high satisfaction levels.
- Oversaw INHP warehouses, ensuring accurate inventory management and timely order fulfillment and ensure on time delivery's
- Act swiftly whenever there is volume drop associated with the existing clients and 3PL and address the queries
- Handling replacement and return process for INHP locations
- Handling major warehouse and the delivery related issues and escalations and maintaining weekly and monthly reports
- Coordinated with cross-functional teams to streamline order fulfillment processes and resolve logistical challenges.
- Collaborated with suppliers and logistics partners to negotiate favorable terms and improve delivery lead times.
- Maintaining day to day dispatch and return and replacement reports and Annelise the difficulty and lagging in terms of service
Business Development Executive
American Express
Bangalore
11.2018 - 05.2020
- Created strategic and tactical sales initiatives for forward planning to meet key objectives
- Generating referrals and converting them to do the business
- Understood clients requirements and cross selling new products
- Demonstrated expertise in promoting and selling credit card products to both individual and corporate clients.
- Communicated directly with customers and partners to build strong business networks and relationships
- Maintaining good repo with clients and ensure the feedback to be good
- Provided excellent customer service, addressing inquiries and resolving issues in timely manner.
- Stayed updated on industry trends and competitors' offerings to remain competitive in market.
- Identified business development challenges and customer concerns for proactive resolution
- Planned marketing initiatives and leveraged referral networks to promote business development.
Business Development Executive
Kotak Mahindra
Bangalore
03.2017 - 11.2018
- Educated customers on various credit card products, features, and benefits.
- Established and maintained highly effective relationships with clients and sourcing of referrals
- Achieved consistently high sales targets
- Communicated directly with customers and partners to build strong business networks and relationships.
Education
BBA - Business Administration
Indian Institute If Technology And Management Bangalore
Karnataka 06.2015 - 08.2018
Skills
- Excellent interpersonal and communication skills
- Strong negotiation and persuasion abilities
- Excellent organizational and multitasking abilities
- Fleet Management
- Vendor Management
- Attention to detail and accuracy in documentation
- Ability to work effectively under pressure and navigate challenging situations
- Ability to work effectively in a fast-paced, target-driven environment
- Cost control and tracking
- Strategic planning & Execution
- Operations Management
- Project Management
- Logistics Management
Timeline
Senior Operation Executive (SCM)
Wakefit Innovation Private Ltd
06.2020 - 03.2023
Business Development Executive
American Express
11.2018 - 05.2020
Business Development Executive
Kotak Mahindra
03.2017 - 11.2018
BBA - Business Administration
Indian Institute If Technology And Management Bangalore
06.2015 - 08.2018
Assistant Manager of Operations
Pwip Food tech private limited
3 2023 - 4 2024
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