VINAY KUMAR SINGH
Surat
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
3
3
Languages
Work History
Founder
GLOBALLOK
01.2024 - Current
- Established a successful business by identifying market needs and developing innovative solutions.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Global sales head
IDEAMASTERS SERVICE PVT LTD
05.2022 - 11.2023
- Conducted comprehensive market analyses to identify trends, competitor activities, and potential growth areas.
- Introduced innovative sales techniques resulting in enhanced productivity levels across the department.
- Created customized proposals tailored specifically towards client needs and objectives resulting in higher conversion rates.
- Provided regular sales forecasts, reports, and recommendations to senior leadership for informed decision-making purposes.
Seller onboarding executive
EASYSELL PVT LTD
05.2021 - 04.2022
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Consistently met or exceeded monthly sales targets through diligent prospecting and follow-up activities.
Personal Video shopping executive
G3+ MALL
08.2020 - 05.2021
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
TEAM LEADER
WOK ON FIRE RESTAURANT
06.2018 - 04.2020
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Information retrieval officer
JUST DIAL
09.2017 - 05.2018
- Reduced client wait times by prioritizing urgent requests and efficiently managing workload.
- Evaluated and recommended new information resources, staying current with industry trends and advancements.
- Facilitated cross-functional team collaboration, streamlining information sharing and enhancing overall efficiency.
- Streamlined communication between departments through effective collaboration on shared projects.
- Provided exceptional customer service by promptly responding to inquiries and addressing any concerns or issues that arose during the retrieval process.
Sales executive
CITY BROADBAND
04.2017 - 08.2017
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
TEAM LEADER
LIBERIA
05.2015 - 03.2017
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
B.B.A. - MARKETING
SHREE UTTAR GUJARAT B.B.A. COLLEGE
12th - undefined
Kendriya vidyalaya no.1
10th - undefined
Kendriya vidyalaya no.1
Skills
- Marketing
- Communication
- Sales
- Business Development
Team leadership
Strategic planning
Project management
Goal setting
Business administration
Interests
Spending quality time with family and friends
Watching movies & TV series
Dancing, music, doing adventurous things & playing soccer, cricket, volleyball
Disclaimer
I declare that the foregoing information is correct & complete to best of my knowledge and belief and assuring of my best services.
Personal Information
- Date of Birth: 01/03/95
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Founder
GLOBALLOK
01.2024 - Current
Global sales head
IDEAMASTERS SERVICE PVT LTD
05.2022 - 11.2023
Seller onboarding executive
EASYSELL PVT LTD
05.2021 - 04.2022
Personal Video shopping executive
G3+ MALL
08.2020 - 05.2021
TEAM LEADER
WOK ON FIRE RESTAURANT
06.2018 - 04.2020
Information retrieval officer
JUST DIAL
09.2017 - 05.2018
Sales executive
CITY BROADBAND
04.2017 - 08.2017
TEAM LEADER
LIBERIA
05.2015 - 03.2017
12th - undefined
Kendriya vidyalaya no.1
10th - undefined
Kendriya vidyalaya no.1
B.B.A. - MARKETING
SHREE UTTAR GUJARAT B.B.A. COLLEGE
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