Vinay Kumar U M

Seeking a Challenging Assignment with a dynamic Organization, with the goal of enhancing revenue, customer satisfaction and New Market penetration, leveraging on my skill sets.

An enthusiastic manager with drive, determination and a proven ability to ensure that a restaurant operates efficiently and profitably. Having a track record of maximizing guest satisfaction and profitability whilst maintaining high standards of food and service and also present a positive and fashionable image of the business. Extensive knowledge of the hospitality industry, it's working practices, recruitment, pay, conditions of employment and diversity issues. Now looking for a new and challenging managerial position, one which will make best use of skills and experience.

English, Hindi, Kannada

Riding & Driving., Playing Cricket, volleyball. Shuttle badminton., Collecting information about new Vehicles., Going on long drive with friends., Searching the places where good & different palate- Appealing Foods are available.

• -Is Responsible for store opening/closing based on the shift. Conduct Daily& weekly meetings and weekly briefings. Develop a strategy for implementation of manpower plan. Recruitment of Sales Associates, housekeeping & security staff.
• -Induction of New Joinee's
• -On the Job Training. Coach & guide team members. Conduct monthly reviews and share Feedback, prepare development action plan. Ensure performance standard, discipline & grooming standards are maintained.
• -Analyse and Study Various Report, conduct floor walk. Ensure Timely vendor payment. Ensure preventive maintenance, conduct training on fire safety. Design strategy for Pilferage Control. Ensure proper function of Customer Service. Ensure Quick Check Out. Ensure proper Parking management. Develop a positive image of the store in the vicinity.
• Understanding of store operations
• People Management
• P&L Reports
• Achieve sales targets.
• Store Costs
• Expense management
• Store Profitability
• Inventory management across categories
• Plano-gram
• Equipment Handling
• Shift Management
• Ensure adherence to all SOPs in the stores.
• Coordinate with marketing at HO for implementing marketing strategies
• Facilitate change management
• Competition mapping activities and create marketing plan for the catchment along with the marketing team
• Customer Engagement
• Team management
• Attrition
• Training

• Have a passion for working in the hospitality sector, with an eye for detail as well as good presentation skills.
• Team player with a passion and endurance for my work.
• Strong client servicing and interpersonal skills.
• Ability to be flexible in whatever I do.
• Passionate and dedicated to work
• Strong motivational and influential people skills.
• Enthusiasm for providing a great service.
• An eye for detail and the ability to drive consistent brand standards.
• Experience of managing people and driving business performance

• Quality control
• Strategic planning
• Health & safety
• Cost control
• Customer focused
• Marketing activities
• Commercial awareness
• Customer care
• Staffs training