Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline

Vinay Makhija

Summary

Business leader with extensive experience at True Value Company, specializing in project management and relationship development. Achieved record sales growth while enhancing customer satisfaction through effective operations management. Committed to continuous improvement and fiscal responsibility, maximizing returns on investment.

Dynamic business leader with expertise in strategic planning and team development. Proven ability to recruit and train employees across all levels to align with customer and business objectives. Resourceful and innovative in addressing unique challenges and driving results.

Overview

20
20
years of professional experience
1
1
Certificate

Work History

Owner-Pre-Owned Car Business

Self-Emplyed
02.2022 - Current
  • Increased team productivity by implementing efficient project management strategies.
  • Established a culture of continuous improvement through employee training and development initiatives.
  • Introduced performance metrics that enabled more accurate tracking of progress towards organizational objectives.
  • Championed diversity and inclusion efforts, creating a more supportive work environment for all employees.
  • Achieved record-breaking exchange of 826 cars in a single month
  • Delivered over 6,000 used car exchanges in a year
  • Managed 13 branches , ensuring consistent performance across locations

Vice President

True Value Company
01.2019 - 02.2022
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Oversaw all aspects of Maruti's used car business.
  • Drove significant growth and improved overall performance.
  • Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
  • Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.

Group Head

Rohan Motors
03.2016 - 03.2019
  • Optimized resource allocation by identifying underutilized assets and reallocating them effectively within the organization.
  • Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
  • Drove organizational change initiatives that resulted in streamlined operations, improved employee morale, and increased efficiencies throughout the group.
  • Ensured compliance with industry regulations and company policies, mitigating risks associated with non-compliance issues.
  • Led cross-functional teams to achieve project milestones, ensuring timely completion and adherence to budget constraints.

General Manager

M/S Fairdeal Cars
04.2011 - 05.2016


  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Led overall operations and sales strategy.
  • Strengthened used car exchange programs and dealer performance.

Used Card Manager

Allianz Automobile
07.2007 - 09.2009
  • Conducted regular performance reviews with sales staff members, setting specific targets for continued growth and development.
  • Established a collaborative team culture among sales staff, encouraging open communication and mutual support toward shared goals.
  • Collaborated with other department managers to ensure seamless operations across all aspects of the dealership''s business functions.
  • Conducted thorough market research to stay informed on industry trends, competitor pricing, and consumer preferences.
  • Increased used vehicle sales by implementing effective marketing strategies and providing exceptional customer service.

Manager

Himgiri Hyundai
09.2005 - 09.2007
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

BBA -

University Of Delhi, India

High School Diploma -

Sri Guru Nanak Public School, Delhi, India

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Operations management
  • Business management
  • Sales leadership
  • Competitive analysis
  • Hiring and staffing
  • Attention to detail
  • Decision-making

Accomplishments

  • MS Office Suite (Excel, Word, PowerPoint)
  • CRM Systems (Dealership Management Software)
  • Inventory & Procurement Tools

Certification

  • Certificate in Basic Computer Skills – Aptech Institute , Kamala Nagar, Delhi
  • Regular participant in OEM training and leadership workshops.

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Owner-Pre-Owned Car Business - Self-Emplyed
02.2022 - Current
Vice President - True Value Company
01.2019 - 02.2022
Group Head - Rohan Motors
03.2016 - 03.2019
General Manager - M/S Fairdeal Cars
04.2011 - 05.2016
Used Card Manager - Allianz Automobile
07.2007 - 09.2009
Manager - Himgiri Hyundai
09.2005 - 09.2007
University Of Delhi - BBA,
Sri Guru Nanak Public School - High School Diploma,
Vinay Makhija