Vinay Mali
Nirvana Beyond, B-wing, Flat -403,Ravet-Kiwale Link Rd, Kiwale, Pune
Summary
IT Manager with 18 years of experience in executing major technology initiatives. Expertise in VDI, desktop solutions, remote access, thin clients, and video conferencing. Proven ability to foster communication and collaboration across telecom, network, hosting, security, governance, and vendor management, driving positive business outcomes.
Overview
25
25
years of professional experience
Work History
Manager - IT Operations
Kirloskar Brothers Ltd
Pune
08.2024 - Current
- Managed IT functions for head office and 70+ warehouses, business offices, and service centers in India with team of 15 IT engineers.
- Supervised daily IT operations, ensuring compliance with established policies.
- Provided direction and support to team members to achieve objectives.
- Documented all IT operations for future reference and accessibility.
- Facilitated dispute resolution among team members and functions.
- Supported IT staff recruitment, aligning talent with organizational needs.
- Implemented training initiatives to promote professional growth among employees.
- Identified opportunities for expense reduction, enhancing overall savings.
- Directed comprehensive budgeting and forecasting processes.
- Negotiate with the vendor to achieve favorable terms for products and services.
- Address issues through direct engagement with customers.
Deputy IT Manager
Whirlpool of India Ltd
Gurgaon
07.2022 - 07.2024
- Managing IT operations for Head office and 50 Plus warehouse,Branch office and service center PAN india with team of 10 IT engineer.
- Monitored daily IT operations and ensured compliance with company policies and regulations.
- Coordinated with other departments to ensure smooth functioning of activities.
- Assisted in recruitment, selection, training, and development of employees.
- Provided guidance and support to team members to help them achieve goals.
- Resolved conflicts between staff members in a timely manner.
- Maintained records of all operational activities for future reference.
- Identified cost-saving opportunities that helped reduce expenses significantly.
- Prepared monthly progress reports detailing achievements against set targets.
- Provided necessary technical assistance and advice to subordinates when needed.
- Managed overall budgeting process including forecasting expenditures.
- Collaborated with vendors and suppliers to secure best deals on products and services purchased by the organization.
- Worked closely with customers to understand needs and resolve diverse issues.
- Assisted with planning and developing company initiatives and projects.
- Coordinated work of team for 10 Engineers to help each team member carry out IT operations related to End user devices.
- Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
- Performed problem resolution by diagnosing errors using available tools and resources.
- Delegated tasks to team members based upon skill level.
IT Manager
Indovance Private Limited
Pune
10.2018 - 07.2022
- Website - indovance.com
- Indovance is ITES providing Organization in mechanical,Civil,Architecture,Graphics.
- Managing maintaining IT Infrastructure, Vendor Management
- Managing IT Server team and Helpdesk team to provide IT Services.
- IT Budgeting ,Compliance,IT Asset Management and managing IT expenses.
- IT infra include Local AD,Firewall ,VPN router, Qnap Storages.
- Orchestrated and oversaw upgrades to system hardware and software.
- Managing and maintaining Process for ISO 9001.
- Managing and Maintaining Clouds services for Dropbox,Hosting Services,Cloud Service for Communication
- Administration of O365,Cloud Based VDI Infra
- SLA management.
- Supervised lifecycle processes pertaining to IT framework.
- Implemented, tested and tracked applications, business software, network infrastructure and wireless devices.
System Administrator
Aquatech Asia Pvt.Ltd
Pune
06.2016 - 07.2018
- Website- www.aquatech.com
- Aquatech is ITES provider for Water Purification plant design having multiple office in India as well as in USA,China,UAE.
- Started as a System administrator and got exposure to perform all task releated to IT manager.
- Vendor Management,Asset Management.
- Infrastructure management For local Site as well as for 3 remote Branch Office (Bhosari,China,UAE) which includes Server,Network,Printer,Plotter,storage.
- Administration of Virtual technology VMware 5.5 and Citrix 6.5 which include 15 Server with multiple Business Roles.
- Administration of EMC Storage VNX5200,SQL Server
- Managing and maintaining Data Backup,DR,BCP plan for critical Services ,Managing and Maintaining IT Policy.
- Managing and Maintaining Network between 5 offices.(Hinjewadi,Bhosari,China,UAE,US)
- Administration of Sonicwall Firewall,L3 switches,Cisco ASA 5506 Firewall
- Managing and Maintaining Polycom VC Devices,IP phones
System Administrator
SKP business consulting LLP
Pune
12.2011 - 06.2016
- Website - https://www.nexdigm.com/
- SKP is providing Financial Services having office at multiple location in india as well as outside.
- Started as server administrator who takes care of Helpdesk as well as Server, Got Opportunity to handle Helpdesk team of 5 Engineer as well as Server Team of 4 Engineer.
- Server Monitoring For Hardware,System Failure using Monitoring tool and help user based on tickets generated on ticketing tool.
- Server Administration of AD(2012),DNS,DHCP,DFS,FTP,Hyper-V,Cluster,Terminal Server,IIS,SQL(2008)
- Basic administration of Netapp E2700 Storage
- Server Administration of Application Server,DPM Server(2010),Antivirus Server (Trend Micro)
- Managing and configuration of Email Account on office 365
- Preparing Risk mitigation Plan for Applications and Servers
- DR testing for BCP.
- Conducting Information Security Management System(ISMS) Training of New joiner
- Scheduling and Execution of Maintenance Plan, Prepare and submit the Maintenance Report
- As a Auditees face Quarterly Internal IT Audit and take corrective actions.
- As a IT Member Face the ISO 27000 Audit and take corrective actions
System Administrator
Autoline Industries Ltd
Pune
12.2006 - 08.2011
- website - https://www.autolineind.com
- Autoline is Automobile parts manufacturing Company.
- Started as Desktop Engineer and got opportunity to act as Chief System Administrator (CSA) to support end user with helpdesk team of 5 Engineer.
- Managing and maintaining multiple devices like Printer,Scanner,BAR code scanner and VMC connected PC.
- Vendor management,Asset management.
- Multiple projects planing and implementation regarding new office,Centralization of IT infrastructure, ERP,Networking.
- For critical process like production and Dispatch provided 24*7*365 Support.
- Server Administration of AD(2003,2008),DNS,DHCP,Exchange,SQL
- Server Administration of ISA(2007),Antivirus Server (Symentec,Quick Heal)
- Managing and maintaining the Network Connectivity between Head office and 7 branch office using Wireless Motorola connectivity
- Managing and maintaining redundant Network Connectivity between Head office and 7 Branch office using MPLS connectivity
- Helpdesk Support for brach offices.
Desktop Engineer
SMS Systems
Pune
01.2006 - 12.2006
- Sms system is IT service provider.
- Managing And Maintaining AMC Support for multiple clients.
Hardware Engineer
Niranjan Computers
Pune
01.2004 - 12.2005
- Troubleshooting of faulty PC,Lan Setup & Handling AMC of Multiple clients.
Maintenance Engineer
Kala Genset Pvt.Ltd
Mahalunge, Pune
04.2001 - 08.2003
- Providing a support for Control Panels of Generators
- Looking AMC's of DG Set's at various locations like Kolhapur &Ahmednagar.
Education
B.E (Electronics)
DYP Engineering Collage
PuneSkills
- Team collaboration and project coordination
- Risk mitigation planning
- Documentation and process management
- Expense analysis
- Security enhancements
- Infrastructure planning
- Customer service and support
- Data management
- Maintenance and repair
- Vendor management
- Asset management
- Cloud computing knowledge (Azure, AWS)
- Network and server administration
IT Projects
- Projects Completed in multiple Organization :
- Server room migration from Old place to new Place keeping low impact on Business.
- Email Account Migration from Webmail to office 365
- Office shifting, So phasewise shifting of IT Assets.
- Centralization of IT infrastructure by Converting individual branch IT operation to Central Administration.
- Installing and configuration project of Network between multiple location within india.
- New Office IT infra procurement,Installation and configuration.
- Preparing and implementing IT process as per ISO std.
- VDI project planing,testing and Implementation.
Timeline
Manager - IT Operations
Kirloskar Brothers Ltd
08.2024 - Current
Deputy IT Manager
Whirlpool of India Ltd
07.2022 - 07.2024
IT Manager
Indovance Private Limited
10.2018 - 07.2022
System Administrator
Aquatech Asia Pvt.Ltd
06.2016 - 07.2018
System Administrator
SKP business consulting LLP
12.2011 - 06.2016
System Administrator
Autoline Industries Ltd
12.2006 - 08.2011
Desktop Engineer
SMS Systems
01.2006 - 12.2006
Hardware Engineer
Niranjan Computers
01.2004 - 12.2005
Maintenance Engineer
Kala Genset Pvt.Ltd
04.2001 - 08.2003
B.E (Electronics)
DYP Engineering Collage