Vinay P M

• Recruitment, screening, and onboarding processes support employee engagement and workplace culture initiatives.
• Maintain employee records, documentation, coordination training sessions, and management activities.
• Ensure compliance with HR policies and labour laws.
• Negotiated contracts with freelance contributors, ensuring fair compensation and adherence to deadlines.
• Coordinated with external contractors for large-scale farming operations, ensuring seamless integration of efforts.

• Provide training and support to ensure team members have the necessary knowledge.
• Foster a positive work environment, promoting collection agents' engagement and retention.
• Reporting to the proprietor: provide data on monthly collections and agents' details.
• Reviewed accounts to determine payment plan compliance.
• Requested and collected charity payments via telephone or letter.
• Collaborated with other agents and collections staff to address team goals.

Visited client sites to assess needs and identify potential interest in Spectra's tailored solutions

• Collated consumer data for product preference analysis and campaign optimisation.
• Closed long-term agreements through skilful negotiation.
• Maintained up-to-date knowledge of industry, target accounts and competitive landscape.