Summary
Work History
Education
Skills
Languages
Timeline
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Vinay Ponde

Bengaluru

Summary

Seeking a responsible and challenging position in a growth-oriented progressive organization where my experience and skills will significantly contribute to overall the success of the organization and provide opportunities for my career growth. Resourceful Associate dedicated to mentoring and educating new team members. Thorough resource on internal company policies and procedures. Driven attitude toward providing customer care within business environment.

Work History

Associate

Resource Pro
Bengaluru
  • · Accurately enter policyholder information, coverage details, and other relevant data into the insurance company's systems.
  • Ensure the integrity and accuracy of the insurance company's databases by regularly updating and maintaining records.
  • Validate data received from various sources to ensure its accuracy and completeness.
  • Conduct customer due diligence reviews on new and existing customers to assess their risk profile.
  • Gather and verify customer information, including identity, beneficial ownership, source of funds, and purpose of the relationship.
  • Analyze customer data and documentation to identify potential red flags or suspicious activities.
  • Ensure compliance with regulatory requirements and internal policies throughout the CDD process.
  • Oversee and manage the CDD process to ensure adherence to regulatory requirements, including Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
  • Assess the risk associated with individual customers or customer segments based on their CDD profiles.

Assistant Manager

IndusInd Bank
Hyderabad
  • Conduct thorough investigations into suspected fraudulent activities, including unauthorized account access, identity theft, payment fraud, and other fraudulent schemes.
  • Gather evidence, analyze data, and collaborate with internal stakeholders to determine the extent of fraud and potential impact on customers and the bank. Document investigation findings and maintain accurate records for reporting and regulatory compliance purposes.
  • Assess the risk associated with identified fraud incidents and prioritize response actions accordingly. Implement risk mitigation strategies and controls to prevent future occurrences of fraud.
  • Recommend enhancements to existing fraud prevention measures based on analysis of emerging fraud trends and patterns.
  • Ensure compliance with relevant laws, regulations, and industry standards pertaining to fraud prevention and detection, including Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
  • Assist in regulatory examinations, audits, and compliance reviews related to fraud prevention and detection activities.
  • Produced thorough, accurate and timely reports of project activities.
  • Assist in preparing documentation and data for internal and external audits.
  • Assist in the issuance of new insurance policies by ensuring all necessary information is complete and accurate.
  • Document customer interactions and resolutions in the system for future reference.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Monitor transactions and account activities to identify suspicious patterns or anomalies indicative of fraud. Utilize fraud detection tools, systems, and analytics to proactively identify potential fraud risks.
  • Review alerts generated by fraud detection systems and investigate any irregularities.

Personal Banker

HDFC Bank
Hyderabad
  • Conducted account openings and closings for clients.
  • Address customer inquiries, concerns, and issues promptly and professionally.
  • Provide efficient and effective solutions to ensure a positive customer experience.
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
  • Examined checks for endorsements to verify legality of documents.
  • Monitor transactions and account activities to identify suspicious patterns or anomalies indicative of fraud. Utilize fraud detection tools, systems, and analytics to proactively identify potential fraud risks.
  • Performing background checks, and screening potential and existing customers to ensure they're not involved in illegal activity.
  • Address customer inquiries, concerns, and issues promptly and professionally.
  • Conducted account openings and closings for clients. Provide efficient and effective solutions to ensure a positive customer experience.
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities. Examined checks for endorsements to verify legality of documents.
  • Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions. Complete necessary documentation for customer transactions, account openings, and loan applications.
  • Ensure accuracy and compliance with internal and external requirements.
  • Stay updated on the features, benefits, and terms of various banking and financial products.
  • Effectively communicate product details to customers, emphasizing value propositions.

Education

Post Graduation Diploma in Banking, Finance & Insurance - Finance

Timespro
Hyderabad
11-2018

B. Com (Computer Applications) - Commerce

Sri Krishnadevaraya University
Rayadurgam
04-2017

Skills

  • Program Support
  • Data Entry
  • Workplace Safety
  • Management Support
  • Decision-Making
  • Client Engagement
  • New Hire Training
  • Production Support

Languages

Telugu
First Language
English
Upper Intermediate (B2)
B2
Marathi
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
kannada
Intermediate (B1)
B1

Timeline

Associate

Resource Pro

Assistant Manager

IndusInd Bank

Personal Banker

HDFC Bank

Post Graduation Diploma in Banking, Finance & Insurance - Finance

Timespro

B. Com (Computer Applications) - Commerce

Sri Krishnadevaraya University

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Vinay Ponde