Vinay Pun
Dwarka
Summary
An industry professional with over 15 years of experience in SaaS/Cybersecurity Sales, Business Operations, Learning & Development, Service Delivery, Customer Relationship Management, and Project Management.
Throughout my career, I've built a solid track record of driving revenue growth and surpassing sales targets by implementing comprehensive sales strategies and providing effective leadership. My success extends to developing and maintaining key client relationships, ensuring customer satisfaction, retention, and fostering repeat business. In addition to my achievements in client management, I have a proven ability to establish and nurture strategic partnerships, leading to substantial growth in alliance-generated revenue. My expertise lies in both sales and alliance management, complemented by strong leadership skills, making me a valuable asset to any organization. I am now seeking opportunities to leverage my skills and experience to drive business growth and maximize market potential.
Overview
18
18
years of professional experience
Work History
Vice President-Sales
Instasafe Technologies
06.2023 - Current
- Orchestrated and executed comprehensive sales strategies, resulting in a 150% increase in revenue and surpassing quarterly and annual sales targets consistently
- Directed a high-performing sales team, providing strategic guidance and support to drive sales growth and achieve business objectives
- Developed and maintained key client relationships, ensuring customer satisfaction, retention, and repeat business
- Established and nurtured strategic partnerships, leading to a 100% growth in alliance-generated revenue
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Directed marketing strategies to increase brand awareness, generate leads, and grow market share within highly competitive industries.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Negotiated and managed partnership agreements, ensuring mutually beneficial terms and successful collaboration
- Collaborated cross-functionally to align sales and alliance initiatives, optimizing overall business objectives and maximizing market potential
- Identified and capitalized on opportunities for market expansion through strategic alliances, penetrating new customer segments effectively
- Developed and executed joint go-to-market strategies with alliance partners, positioning Instasafe as a preferred partner in the ZTNA space and increasing market share
- Provided visionary leadership, fostering a collaborative and high-performance culture within the sales and alliances teams
- Mentored and developed team members, enhancing productivity, job satisfaction, and professional growth.
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
Regional Manager-Sales
Instasafe Technologies
07.2022 - 06.2023
- Led a high-performing sales team, providing mentorship and guidance to drive exceptional results and foster a culture of success
- Developed and executed region-specific sales strategies, adapting to market dynamics and customer needs, resulting in increased market share and revenue growth
- Established and nurtured key partnerships, expanding Instasafe's market presence within the assigned region and driving business growth
- Utilized data-driven insights to identify new opportunities and optimize sales processes, resulting in improved efficiency and effectiveness
- Maintained clear and consistent communication with stakeholders, ensuring alignment and collaboration across teams
- Diligently proofread all sales-related documentation and materials, ensuring accuracy and professionalism in all communications.
Founder
Digi Meraki Pvt, Ltd.
03.2017 - 02.2022
- Founded and led Digi Meraki, a dynamic Digital Marketing, Branding, and PR company, providing innovative solutions to enhance clients' online presence
- Established and communicated the company's mission, vision, and strategic objectives, guiding the overall direction and growth of the organization
- Developed a comprehensive business plan, outlining key strategies and initiatives to position the company as a leader in the market
- Successfully acquired and managed a diverse portfolio of clients, ranging from startups to established brands, through effective sales and marketing strategies, resulting in a significant increase in client acquisition
- Led the planning and execution of digital marketing campaigns, leveraging various channels to increase client visibility and engagement
- Provided strategic guidance on brand development, ensuring a consistent and impactful brand image for clients
- Managed public relations initiatives, fostering positive media coverage and enhancing brand reputation
- Developed and maintained relationships with key media outlets and influencers to amplify clients' messages and reach a wider audience
- Built and led a high-performing team, fostering a culture of creativity, collaboration, and excellence.
Group Leader
Open Solutions India Pvt. Ltd
07.2007 - 03.2014
- Provided mentorship and guidance to team members, promoting their professional growth and development
- Cultivated strong, long-term relationships with clients, ensuring their satisfaction and fostering repeat business
- Acted as the primary point of contact for key clients, addressing their needs and ensuring successful project delivery
- Oversaw budgeting and financial planning, implementing cost-effective strategies and monitoring financial performance to achieve business objectives.
Subject Matter Expert
IBM Business Process Services Pvt. Ltd
12.2005 - 07.2007
- Handled inbound call from level 1 to provide help or information related to Operating systems issues (Windows, Mac ,linux ), NOS(Win2000 & Win NT)network and wireless devices, consoles, cable modems and set top boxes and other technical queries
- Handled technical escalation
- Identified network fault on the UBR,DHCP,DNS servers ,Nodes etc and reporting the same to FMET
- Coordinating with FMET to provide latest info on the network, network fault, upgrade work and online fault
- Managing TNA(Training Need Analysis)for operations and providing training on the basis of it
- Developing training presentations
- Conducting training on the new launched tools & software provided by the ISP
- Maintaining online technical information intranet portal
- Handling nesting team (comprising on new hired trainees)
- Auditing calls for the nesting team and arranging feedback and Re- training Sessions
- Supporting them for all types of software installations on computers and types of errors and issues with operating systems
- Troubleshooting Network Connectivity and peripheral devices like printers, Wireless and Wired Routers
- Taking escalation on technically complicated cases from Front or second line engineers if in case they need any expert advice on the call
- Taking care of Bottom Quartile from the floor to improve their performance
- In Team trainer for all Process/Product related updates as per Client discussion.
Education
Bachelors in Computer Application -
Distance Learning
08.2001
Skills
- Direct sales
- Strategic Planning
- Strategic account management
- Strategic Partnership Development
- Collaborative Communication
- Stakeholder Management
- Negotiation and Conflict Resolution
- Cross-Functional Collaboration
- Contract Management
- Data Analysis and Reporting
- Risk Management
- Interpersonal Skills
- Market Research
- Contract Negotiation
- Corporate Branding
- Staff Development
- Lead Generation
- Sales Leadership
- Targeted Marketing
- Account Management
- Customer and Employee Rapport
- Coaching and Mentoring
- Performance Monitoring
- Training and Mentoring
- Partnerships and Affiliations
- Team Leadership
- Relationship Building
- Cross-functional Team Leadership
- Project Management
- Customer Relationship Management
Timeline
Vice President-Sales
Instasafe Technologies
06.2023 - Current
Regional Manager-Sales
Instasafe Technologies
07.2022 - 06.2023
Founder
Digi Meraki Pvt, Ltd.
03.2017 - 02.2022
Group Leader
Open Solutions India Pvt. Ltd
07.2007 - 03.2014
Subject Matter Expert
IBM Business Process Services Pvt. Ltd
12.2005 - 07.2007
Bachelors in Computer Application -
Distance Learning
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